Summer Hill Village Vet
Information about Summer Hill Village Vet
Opening hours
- sunday: (closed)
- monday: (closed)
- tuesday: 8h-19h
- wednesday: 8h-19h
- thursday: 8h-19h
- friday: (closed)
- saturday: 9h-14h
Welcome to Summer Hill Village Vet, where your pet's health and happiness is our top priority. Since 2008, Lydia and Sandra have been dedicated to creating a space where every animal is treated with love and care, as if they were part of our family. Our expert team of veterinarians and nurses are passionately committed to providing comprehensive and tailored care, ensuring that your furry companion lives a happier and healthier life.
At our clinic, we offer a wide range of services including x-rays, surgery, dental care, exotic pet care, and puppy socialization. We focus on every stage of your pet's life, from routine check-ups to advanced medical treatments, catering to senior pets and special needs.
Our clients rave about the exceptional care and dedication of our team, always ready to provide advice and support. Visit us at 29 Grosvenor Crescent, Summer Hill to experience a place where both humans and their beloved animals feel valued and cared for.
Our comment from InfoVet about Summer Hill Village Vet:
Summer Hill Village Vet is a highly regarded veterinary practice located in Australia, celebrated for its compassionate care and dedication to pets of all kinds. Clients consistently praise the staff for their kindness, professionalism, and extensive knowledge, creating a nurturing environment where pets feel safe and loved. Many reviews highlight the personalized attention and detailed explanations provided by the veterinarians, particularly noting how they go above and beyond to accommodate anxious pets and concerned owners alike.
Visitors have described the atmosphere at Summer Hill Village Vet as welcoming and friendly, with staff taking the time to ensure each visit is as stress-free as possible. The clinic's commitment to understanding the unique needs of each animal shines through in the range of services offered, from routine check-ups to urgent care. Many clients express their gratitude for the thoughtful gestures, such as follow-up calls and personalized care plans.
While most experiences are overwhelmingly positive, a few clients have mentioned concerns regarding pricing for certain services, which they felt could be on the higher side. However, many reviews commend the clinic for their transparent pricing policy and willingness to work with clients to find feasible solutions. Overall, Summer Hill Village Vet is highly recommended for pet owners seeking exceptional veterinary care from a dedicated and skilled team.
Services
Summer Hill Village Vet: Reviews
Fantastic experience: Very lovely reception and staff. If you have a injured or sick pet I would make the effort to come here for the difference in service but also the peace of mind that your pet is in loving hands. A love orientated practice rather than money.
Thank you so much for leaving us this beautiful review! That means everything to us.
Fantastic experience: Optimal experience with a team of knowledgeable and conscientious animal lovers. Highly recommend.
That is awfully kind, thank you so much!! :)
Fantastic experience: Always a wonderful experience taking my two puss cats to Summer Hill Vets. Everyone on the team is so lovely, my cats remain calm and unbothered…even my highly anxious girl who is afraid of pretty much everything. The hardest thing about the visit is the 5 minute car ride there!
Thanks for the 5 stars Tracy!! We love Luna & Maisie and appreciate the kind words!!
Positive experience: I had an impression this vet wad down to earth couple of years ago. But my recent visit for my cat changed my opinion. Its service and medicine are very over priced. I got eye ointment priced 3 times of normal price, Gabepentine 7 times of what I paid at another vet 3 months ago.
Hi Chuhong,
Thank you for your feedback, and I’m sorry to hear that your recent visit left you feeling this way.
We aim to keep our pricing fair and consistent with the level of care, sourcing, and support we provide, so it’s concerning to hear that your experience felt significantly different to previous visits. The differences you’ve described are not what we would typically expect, and it’s possible there may be some variation in product type, formulation, quantity, or an error that we would very much like to review.
We would really appreciate the opportunity to look into this for you—if you’re happy to contact the clinic directly, we can go through the invoice together and clarify exactly what was dispensed.
Where appropriate, we are also always happy to provide prescriptions so medications can be sourced from a human pharmacy, which can sometimes be a more cost-effective option.
Thank you again for bringing this to our attention—we take this kind of feedback seriously and would value the chance to resolve it with you.
Kind regards,
Dr Sandra Hodgins & Team at Summer Hill Village Vet
Fantastic experience: Special thanks to all the staff, from reception, to the vet nurse and the vet. They are all so wonderful with Fluffy.
Thanks so much Fluffy!!! :)
Fantastic experience: Walter and Tilly say thank you for the dried chicken!
You're SO welcome Walter and Tilly! A pleasure as always!
Fantastic experience: We moved to the area a little over a year ago now and begun visiting summer hill village vets for our two cats who originally needed some simple vaccinations and dental check ups. After a few months here one of our cats developed severe IBD which has been a stressful and upsetting process. We’ve been seen by multiple vets here and every single one takes the time to explain everything clearly and shows real care in my cats wellbeing. After every set back they treat both my cat and I with care and patience, always walking me through ways we can get back on track. Throughout all of our visits they’ve really shown that no matter how big or small the issue is, they’ll always provide us with an empathic approach and go the extra mile. Even though my cat is never very thankful to their faces, we’re both so lucky to have such a supportive clinic so close to home. Highly recommend using these vets!
Thank you for your lovely review Lulu!! We are very happy to hear that you feel supported and that your babies are well cared for. We adore Ponyo & Goob! :)
Fantastic experience: The vet we normally go to in Marrickville was completely booked out and we were desparate to get an appointment ASAP. They were able to book us in the same day for our cat, Magnus. We explained to Dr Sandra that Magnus was severely underweight, not eating much and very lethargic. I was amazed at how easily Dr Sandra was able to handle the situation because Magnus, being a rescue cat, did not like to be handled by any human. She was very transparent about the fees involved to assess Magnus. Unfortunately the results were not good news, Magnus had an aggressive cancer and there was nothing they could do at that point. A kind staff member offered to bring some roast chicken for Magnus to eat which I will be forever grateful for. It was comforting to see Magnus enjoy something he loved so dearly, food. Thank you Dr Sandra and to all the staff there that supported us through such a difficult time and gave Magnus the best care possible.
Thank you for taking the time to write this heartfelt message Jasmine. We are so sorry for your loss, and are so thankful to hear you had a positive experience with us given the devastating circumstances. Take care, Dr Sandra
Fantastic experience: Took our aging dog here for the first time. Dr Rebecca was thorough in her examination and very caring.....(to both dog and me)! Easy booking process online, and most costs are known before appointment. Would recommend Summer Hill Village Vet.
That's very kind, thank you Adele. We loved meeting you & Scotchy, and we will pass your kind words to Dr Rebecca.
Fantastic experience: Great vet, always takes good care of my cat and the people are lovely
Thank you so much for your review Nicole!!! We are thrilled to hear this! We adore Aurora! :)
Fantastic experience: All the staff at SHVV are delightful. It's so obvious they care for their patients. Our lad gets so excited to see everyone, and knows how to scam some treats.
Thank you for your lovely review of our clinic Lee!!! We appreciate it. We loved meeting you & Ted :)
Fantastic experience: Really like coming to this Vet. They are very caring, and that is everyone tbere… from reception to nurse to doctor. Thank you for your good work and for being there for Suki
Thank you so much for your kindness Juliet! We love seeing you and Suki!
Fantastic experience: After years of good vets we finally found the best vet in Sydney. They are unmatched in the level of care and consideration. Everyone here is a blessing. I just can't fault them. They have supported our little fur family for almost 10 years now and we really couldn't ask for more.
Thanks so much for the positive review Lara! We are so glad you are happy with our care as Abby is such an absolute gem of a dog, Dr Sandra and the rest of the team absolutely love her
Fantastic experience: Fantastic Vet, went above and beyond for my little boy when he needed surgery last year. Couldn't be happier to be a return client!
Thank you so very much for leaving your review!! It means so much to us to hear of your experience here at our clinic. :)))
Fantastic experience: Doggy anal gland procedure. So so happy with service & staff
Thanks David, we were very happy to see gorgeous Daisy!
Fantastic experience: Excellent staff. So loving and careful with my two small dogs, Narla and Rain
Narla & Rain are so loved!! Thank you for leaving your review Ariella! :)
Fantastic experience: We are not a local resident but we bring our rabbits here and see Molly, extremely impressed and highly recommended this vet for all your pets needs
Thank you so much for your review Tom!! We will let Dr Molly know of your gratitude! :)
Fantastic experience: Excellent service, resulting in a very happy dog!
Thank you for leaving us your kind review Julie!!! We adore your little ones!
Fantastic experience: A very special clinic. My favourite Vets!
Thank you so much Leti! <3
Fantastic experience: We were very pleased. The vet was thorough and knowledgeable and very kind and gentle with Teddy.
We loved seeing you & Teddy this week!! Thanks for your lovely words.
Fantastic experience: Everyone was so helpful and so nice to us. Chewie and I are both very anxious creatures and I was very worried. They kept calm and were very accommodating and sweet.
Thanks Jeong for taking the time to let us know. We hope little Chewie is getting better and better as each day passes. SHVV :)
Fantastic experience: Very friendly staff, understanding of my pet's needs, expert knowledge, good network of specialists. Looked after my sanity, too! Update: they have special considerations for senior pets as well
Thank you so much Anna, always so lovely to hear from you and Patch!
Fantastic experience: Very kind caring and knowledgeable staff and Vets . have always been very happy with the care and the follow up support. Great team !
Thank you for your kind review Jenny, we appreciate it very much! :)
Fantastic experience: One of the friendliest empathic clinics I've ever been to. It's a lovely environment and everyone works as a team it's obvious everyone who works there love animals and their jobs you deserve 10 stars. Thankyou for being so fabulous.
Thank you for you kindness Sylvia! We are truly grateful for you and this message. We adore Cleopatra!!! She is beautiful <3
Fantastic experience: We recently visited the Summer hill village vet for our beloved cat Oscar, who unfortunately passed away. We wanted to take this opportunity to express our heartfelt gratitude for the exceptional care and compassion you provided throughout our visit. The kindness and consideration you showed towards Oscar, and us, made a world of difference during what was an incredibly difficult time. We were especially touched by the thoughtful, handwritten card you sent to express your empathy. That gesture of personal kindness meant so much to us and is a testament to the truly special care you offer your patients and their families. Your professionalism and genuine warmth were a great comfort to us. We are truly grateful for everything you did. We would highly recommend you and your practice to everyone in the community.
Thank you for taking the time to leave us such a kind and caring review Vicky. We are touched to hear that such a heartbreaking moment was made a little easier for you, being in our care. We truly hope you're doing ok and that we see you again soon.
Fantastic experience: Staff are always amazing and very kind with our two cats.
Thanks so much Andy!!! We love seeing you guys with Sashimi & Wasabi!!!
Fantastic experience: All staff from front desk, to nurses, to vets are all so lovely, helpful, and truly have your beloved pets best interest at heart!
Thanks so much Sereena. That is such a nice thing to say. We hope you and MaoMao are well!
Fantastic experience: Summer Hill Village Vet have never failed to be amazing each time I take Roger in. They deal with my headstrong little man, a crying me-all without blinking an eye. The staff are friendly, compassionate and extremely good at what they do.
Thank you for your kind words Mel!! We adore Roger, and was so nice seeing you guys last week!! :)
Positive experience: Good consultation but disappointing that the vet couldn’t trim my cats nails although she put on a real performance.
Thank you for taking the time to leave your review Mardi! We appreciate it can be disappointing if your pets nails cannot be trimmed, however, we always want to encourage a happy, positive experience for you and your pet and sometimes this means not pushing the boundaries and working at their pace. If your little one was too stressed, we would not want to push them to trim their nails. Instead we would have sent you home with a plan or stress reducing medications if prescribed by the vet, for next time. Please feel free to call us on 0297972555 to discuss further if you wish.
Fantastic experience: The team here are awesome - very caring and amazing at what they do. Always feel like my cat is in great hands when I bring him here.
Thank you for your review Richard!! We love that you trust us to take care of Archer!
Fantastic experience: Saw us on short notice to see our bunnies. Kind, professional and fairly priced
Thank you so much for your review Seth! We enjoyed meeting you & Sara!!
Fantastic experience: Very caring staff at a modern and efficient practice. Took great care with our cats and treated them as family. We are very happy with them.
Thanks so much for leaving your feedback! We appreciate it!!
Fantastic experience: Summer Hill Village Vet is the most wonderful veterinary practice - totally competent & experienced, kind, loving and compassionate with our beloved companion animals. I highly recommend them for your pet.
Thank you for your lovely words Anne! We loved seeing you & Snuggles last week!
Fantastic experience: We had a very positive experience at this clinic. Our staffy had swallowed a treat that could have caused an obstruction. Even though we weren't regular patients here, they quickly provided advice on the phone (Jessica), and saw us immediately we arrived. We were quickly triaged, advised of the procedure and our staffy was treated professionally, successfully and with great care by Layla. We arrived stressed and left very relieved!
Thank you so much for your review Roger! It was nice meeting you guys. River is adorable!
Fantastic experience: Very friendly and helpful staff, I would recommend them. I recently had to put my cat down and the care that EVRYONE should me and my partner here was amazing. They have taken care of both of my cats in the past and they managed to save Simba once but couldn't do it this time but no fault of theirs. Thanks from James and Manuela
Dear James,
Thank you for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with our friendly and helpful staff. We take great pride in providing exceptional care to our furry patients and their owners.
We appreciate your recommendation and are glad that you noticed the little things we do to make our patients feel comfortable, like placing a comforter blanket over their carriers. We understand that these small gestures can make a big difference in reducing their anxiety.
Thank you for choosing Summer Hill Village Vet for your pet's care. We look forward to seeing you and your cats again soon.
Best regards,
Summer Hill Village Vet
Located in Summer Hill, offering veterinarian services.
Fantastic experience: They offer payment plans if you have an emergency that blows the budget and they actually care about your animals so check up calls do happen. I highly recommend these guys on all counts. I have been coming here for years and highly recommend. My two love their visits...
Thank you Sharn for the positive recommendation! It's so nice to hear that you've had a great experience. Warm wishes from all of us for a lovely, peaceful holiday season. SHVV
Fantastic experience: Always fantastic service. Usually see the lovely Dr Sandra, today we just needed to see one of the nurses. Who ever we deal with, they are always lovely, kind and caring
Thank you for your kind review Avril! We are so pleased to hear of your experience!
Fantastic experience: Dr. Sandra and the team have been a godsend for our dog, Louis, who became anxious and aggressive after a bad experience at his previous vet. They are experts at managing anxious animals and look after Lou with such wonderful patience and kindness. Though he's still fearful when needles are around, he's always happy to see Sandra and the team. We are so grateful that he's in such good hands as he enters his golden years.
Thank you for your kindness Erica! We appreciate it so much. We adore Louis and we also adore Marianne. :)
Fantastic experience: Lovely kind reception, amazing vet who was so supportive and informative. Love this place
Thank you so much Hannah!! We loved seeing you & Albie yesterday!
Fantastic experience: Everyone is incredibly friendly and knowledgeable - I've been taking my cats here for the last 3+ years and will continue to even though I moved further away!
Fantastic experience: I highly recommend this vet. All staff including the amazing Shan at reception make my anxious poodle feel safe and welcome. Dr Sandra goes above and beyond to ensure my little boy is at ease. I highly recommend this place for your fluffy family members!
Thank you so much for your review. We appreciate you taking the time to let our staff know they are doing a great job!!
Fantastic experience: Lovely atmosphere, friendly staff. Great local vet!
Thank you for the wonderful review Ben! We loved meeting both yourself and little Piper last week! :)
Positive experience: Very happy with service but $69 is quite expensive for a post-op tooth extraction checkup with the nurse that took less than 5 minutes.
Oh Jennifer...thank you for the lovely review...but our post-op checks are definitely NO CHARGE. I will have reception contact you immediately to sort this out. My apologies! Dr Sandra Hodgins
Fantastic experience: My 15 yo parrot Gino needed a check up after I noticed he has been standing on one leg recently. Sandra the vet makes him feel very comfortable and he responds positively to vet visits with her. We did a full health check due to his age (the cost was very reasonable) to make sure we are across any emerging health issues. Within 2 hours all tests were done and he was ready to be picked up. I really appreciate how fantastic with animals all the people at SHVV are. Gino does not consider vet visits a negative event, and that is priceless.
Thank you so much Eve for taking the time to write us this thoughtful review. We appreciate it more than you know. We adore Gino!!
Fantastic experience: The staff at Summer Hill Village Vet have been absolutely amazing. They are incredibly kind, patient and always go the extra mile to make sure my fur baby is comfortable and well looked after. Their attention to detail and genuine love for animals really shows. On top of that, their pricing is very reasonable for the high standard of care they provide. I couldn’t ask for a better team to care for my fur baby. Highly recommend to any pet parent looking for a vet.
Thank you for your kind and thoughtful words Veniana!!! We are so glad you feel this way because we adore Bleu and are so happy to be here for him and you whenever you need!!! :)
Fantastic experience: The staff at Summer Hill Village Vet have consistently been professional, knowledgeable, and absolutely wonderful with my dog. They are so patient and kind with him, and always go well above and beyond to explain things to us and help us understand exactly what is going on.
Thanks Olivia! That is very kind!! We adore Ambrosia! :)
Fantastic experience: Love going to Summer Hill Vet Village. They are very thorough and friendly staff.
Thank you so much for your review Alysha!!! We love seeing you & Sooki! :)
Fantastic experience: Fantastic experience from initially being greeted as a walk in enquiry, through understanding what my Pet needed, to the actual consult. All of the team are knowledgeable, experienced and really do show a high level of care and concern for both myself and my pet.
Thank you so much for your kind review Rachael!! We loved meeting both you and Murphy! :)
Fantastic experience: Missy pups first visit to see Dr Sandra and her lovely crew, she had a wonderful experience and will be looking forward to being made a fuss of and treat’s again in a couple of weeks for her next vaccination as always everyone was absolutely lovely, thank you all for making her first visit memorable and anxiety free
Hi Joe, thanks for another amazing review!! We loved meeting Missy and cannot wait to watch her grow up with you guys! :)
Fantastic experience: I visited Summer Hill Village Vet with my 19yo cat for a follow-up consultation about managing her kidney disease and IBD. Dr Sandra was as always, totally focused and considerate about my concerns. She calmly proposed a sensible plan going forward, with which I was completely in agreement. Dr Sandra is a brilliant Vet, a devoted mentor and a wonderful example of compassion and expertise for her more recently graduated colleagues. This is why I continue to travel quite a significant distance to Summer Hill Village Vets.
Thank you for your kind words Mary. We are so pleased you were impressed with our Dr Arianne. We loved seeing you & Cosette.
Fantastic experience: My little girl has been visiting this clinic for around 7 years now... Recently, she has been going through old-age cat problems - which has been a huge mixture of stress, fear and uncontrollable crying.. The Vets, Vet Nurses and Staff have been absolutely incredible. They have accommodated our every need, including giving advice over the phone during our almost daily calls, listening to our concerns and making time in their schedule for same-day-last-minute appointments and have worked so hard to manage her pain and maintain her quality of life. Though what is happening is a natural part of life, it never gets easier experiencing it happen in real-time. Having the team at SH Village Vet hold our hands, and support us through everything that's happening. They have made us feel more calm and safe in the knowledge that once the time comes, there will be no regrets, thoughts of 'what if' or unnecessary pain. Thank you to everyone at this clinic. We won't be going anywhere else if we are blessed with a future fur-baby.
That is such a nice thing to say!!! We adore your little one more than you know!
Fantastic experience: We're really happy with the support today. The vet nurse was so lovely and so was the vet. It felt like they only did what was necessary for our dogs wellbeing. They were so good! Thank you
Thanks for saying so, Sophie! Give Milo a cuddle from us!
Fantastic experience: High quality caring and compassionate vet care. Would not trust our precious Samson pup to any other practice.
We appreciate your kind words so much! We adore Samson!!
Fantastic experience: Wonderful vets, nurses and receptionists are so kind and caring, making Hamish’s visit enjoyable.
Thank you Simone! We think Hamish is totally awesome :)
Fantastic experience: A first time visit with my lil pup for his first vaccination and I didn't have to wait, very kind friendly staff .The pricing was very affordable and I was given a vaccine schedule and other information
Thank you for your kindness Donna! We loved meeting you and Zephyr yesterday!!
Fantastic experience: Always happy and friendly staff. I think Brick fakes it just to get fussed on by staff.
And we love fussing over Brick! Look at that face! Thanks so much Natalie!
Fantastic experience: They take great care of our Mini Schnauzer Bonnie, and really do have a passion for their work.
Thank you Scott. It is always a pleasure to see little Bonnie!
Fantastic experience: I am still absolutely blown away by the exceptional service and care I received from every staff member when I had my boy, Kumo, admitted for stomach issues. Despite the short notice, they managed to fit us in and provided unwavering support throughout the entire process. Their communication was truly outstanding. I can only imagine how challenging your jobs must be, yet every staff member handled it with such grace, making me feel reassured every step of the way. From regular updates to follow-up calls once Kumo was back home, I’ve never experienced such remarkable service from a veterinary team before. Thank you for not only taking care of Kumo, but also for making sure the owners feel cared for as well!
Thank you so much for taking the time to let us know your experience Olivia! We are so pleased that Kumo is feeling much better and that we were able to support you through a stressful time.We have passed on your lovely words to all the staff involved in Kumo's care. Thanks again.
Fantastic experience: We LOVE this vet. They always make our puppy feel safe and give her lots of hugs and treats. The staff are always so friendly and helpful as well
Thanks Kelsey! We think we have the best job in the world when we get to give hugs to pets like Billie and George!
Fantastic experience: Both of my cats are well looked after by SHV team. Wonderful place and they love animals.
Thanks for the lovely words Shaona!
Fantastic experience: Fantastic vet practice, very experienced, spot on with diagnostics, so caring, and an added bonus - they are open extended hours to cater to people who can’t access them during standard working hours. They go the extra mile to look after your pets! I have four pets, ranging from a geriatric cat to a new puppy and kitten, and a 5-year old dog diagnosed with Addison’s Disease. This practice caters to the whole spectrum of animal needs! I couldn’t recommend them higher!!
Thanks so much for this amazing review Pippin. We really love taking care of the whole Pritchard clan!
Fantastic experience: The team at Summer Hill Village Vet are amazing. Our 14 year old Cavoodle became extremely ill. When I tried to book online it was all booked out. We called reception on a Saturday morning and they booked us in at their next possible appt which was still 2 hours away. They requested photos of the illness and once they got the emailed photos, called us straight back and asked us to come in straight away. They had a vet nurse immediately give our girl an IV for fluids and take bloods ready for the vet to treat as soon as possible. They gave us coffee vouchers for the local cafe for us to have a free coffee while we waited for an update. Once they diagnosed the problem they spoke with us about the treatment, provided us the quote straight up, and then kept our girl for 5 hours after closing time so they could monitor her on her antibiotics so we didn’t need to take her to the emergency hospital vet which would have cost an arm and a leg. Sandra was incredible and such a warm and kind vet. Our beloved dog is back home and doing so much better and we are so grateful for the urgent treatment they provided at such a reasonable price. Thank you Summer Hill Village Vet.
Wow Katie, thank you so much for taking the time to write this review. We are so glad we were able to get Bella in and on the mend. She is a beautiful girl an we hope she's feeling a whole lot better. We will pass on your kind words to Dr Sandra. Thanks again, it means a lot!
Fantastic experience: My dog Jimmy Choo needed his yearly vaccination. The vets were extremely gentle and kind. Thank you soo much. Jimmy needed a rest.
Cute photo Jimmy Choo!! Thank you for your review Katherine!
Fantastic experience: The team here is so lovely and great, really enjoy coming into the vet, even the dog doesn’t mind much nowadays
Thank you for your kind review!
Fantastic experience: The team at Summer Hill Village Vet are amazing! I brought my rabbit in to be de-sexed and they were open, honest, kind and professional every step of the way. The op went well and the after care provided was excellent. Would highly recommend!
Thank you, thank you Jessica. We adore Oreo.
Fantastic experience: Very quickly able to help our doggo who was in a great deal of pain. Experienced and kind staff.
Thank you so much Karina. We are so happy we were able to help you and your little one.
Fantastic experience: The team at Summer Hill Village Vet are the best. The only ones I will trust with my furbabies. Thank you
Dear Lesley, thank you for your 5-star review! We are delighted to hear that you had a positive experience at Summer Hill Village Vet. We strive to provide top-notch veterinary services in Summer Hill. Your recommendation means a lot to us. Thank you for choosing us for your pet's healthcare needs.
Fantastic experience: After 3 years with a prior vet, I never saw the same person (vet) each visit. Never knew or ever connected with a member of staff. We were just a number. Summer Hill Vet know us when we walk in or ring for an appointment. Customer service by ALL staff is second to none. They have persevered with my dog (and me) and explored every avenue to get to the bottom of her issues. We are on the way to a happier and healthy life now. Happy (healthy) dog is a happy life for all. Very grateful to all at SHVV.
That's so lovely of you to say Sherrin. We adore Hanna and we are grateful you feel this way. Thanks for being a part of our family!
Fantastic experience: A very caring Veterinary practice, great empathy and concern for the animals welfare. You can tell its loved by the number of cats, dogs, rabbits and birds that are brought in. I thoroughly endorse Sandra and her team to your pets welfare and support
Thank you for your wonderful review Chris! It is greatly appreciated!!
Fantastic experience: The team at summer hit village vet treated me and my pet with so much love and compassion today. I cannot thank them enough for taking care of my cat, the support they offered me while I was upset and for the updates/ messages they sent me throughout the day. I felt so at ease knowing he was in such good care. Thank you team, every person I interacted with was a superstar. Your team is awesome!
Thank you for trusting us to take care of your sweet boy Merle. We're grateful you have taken some time to leave us this review.
Fantastic experience: It was my first visit and under stressful circumstances (a last minute booking to see if my cat had been injured) but even still the staff here managed to make it positive. There was a lovely little shelf section for me to place my cat carrier, so she was obscured from the sight of dogs but could see outside. Staff were friendly both over the phone and in person, quick to answer my questions, and brought with them a sympathy that was greatly needed. Luckily my little darling turned out fine, but even still the advice I was given (and follow up email with all talking points listed in the session!) Was very much appreciated. Walked in with a heap of stress, walked out with a happy cat and the feeling that I had made the right choice in picking here as my vet
Thank you for taking the time to send us your lovely thoughts Tianna. We loved meeting both Pepsi & yourself!
Negative experience: If you're looking for a vet that will drain your wallet before actually helping your pet, look no further! I brought my dog here for a simple minor surgery, but before they would even consider it, they insisted on running a ridiculous amount of tests, racking up a $2,300 bill—only to tell me that the surgery couldn’t be done because my dog had high blood pressure. Instead, I was sent home with medication and a lighter bank account. Out of frustration, I took my dog to a vet in Blacktown, where the doctor told me that high blood pressure doesn’t even prevent this type of surgery. They performed the procedure without any unnecessary drama, and guess what? It only cost $1,200—less than half of what I paid here for absolutely nothing. So, if you enjoy overpaying for tests you don’t need and leaving without the treatment your pet actually requires, this place is perfect for you. Otherwise, I’d suggest going somewhere that actually prioritizes your pet’s well-being over their profit margin.
Dear chichi/Dopa,
I'm very sorry to hear of your experience and it really does not sound right. High blood pressure is generally not an issue in dogs unless they have kidney or other disease which would most certainly make an anaesthetic more risky.
Having said that, I cannot actually find your name, a case matching this description or an invoice for an amount of this magnitude in our system at all (I have searched our entire client base and all cases and invoices this calendar year). If you have in fact reviewed the correct vet I would appreciate you contacting me at [email protected] to discuss as there is clearly something seriously amiss.
Kind regards, Dr Sandra Hodgins, Hospital Superintendent
Fantastic experience: I Took my Rabbit to the Vet for the first time today, the team were so accommodating and lovely, would definitely recommend!!!
Thank you for taking some time to leave us a wonderful review! We enjoyed meeting you and Moon Bug on the weekend!
Fantastic experience: I never thought I’d find anyone who loved my furbaby as much as me until I went to Summer Hill Village Vet! The team really go above and beyond and do an amazing job from communication, to veterinary services to showing care and compassion. Thank you so much!
Thank you Kelly, we love Pomme so very much!
Fantastic experience: The locum vet was great today. Did not feel pressured as usual re desexing. Given prices upfront and explained all Vaxes given. Helpful suggestions re weight loss for Evie and additional vaxes recommended re rat issue in inner west. She was very thorough and efficient. Had a great rapport with Evie and was easy to chat to. Would be happy to see her again.
Thank you for your lovely words! Helen does work with us from time to time, so we will let her know!!
Positive experience: SHVV are fabulous, they always take great care of my dog and are happy to answer the silliest of questions.
Thanks for your great feedback Loz! Appreciate it so much!
Fantastic experience: I didn't actually end up visiting these guys as I had scheduled an appointment for my pet turtle. The team got back to me early in the morning to advise that they didn't want me to waste my money as it wasn't their specialty and then promptly recommended me a few other options. Really appreciate the customer service and if this is the level of honesty they display then I feel you can definitely trust your pet with them!
Thank you so much for your kindness to take the time out of your day and leave us your thoughts Sam. We appreciate it.
Fantastic experience: Everyone is lovely here and they take time to go slow with my greyhound, who gets quite nervous at the vets.
Thank you for your taking the time to leave us your kind words Emmi. We adore Bu, she's just gorgeous!
Fantastic experience: The absolute best care of any vets I have ever been to.
What a lovely thing to say! Thank you so much Melinda!!!
Fantastic experience: Our dogs are always treated so well by all staff when we go. No pulling them in they are treated with calmness,kindness and professionalism ☺️
Thank you so much for leaving us your review Debra. Thank you for your support.
Fantastic experience: I am super happy with moving my fur babies to Summer Hill Village Vet. Thank you Jess for referring me!! All the staff at the front of house are super friendly to myself and my dogs. The Vets are professional and looked after my babies very well. We did Vaccinations, Dental & other ! I highly recommend.
Thank you for your kind words Sara!!! We have enjoyed meeting you & your babies Daisy & Piper!!!
Fantastic experience: Thank you very much for your excellent services, efficiency and professionalism during this medical emergency on a Saturday morning. You are lifesavers to our little Max and our family. Appreciated your great help from heart ❤️
We are so happy we could help both you & Max on the weekend. Thank you for taking the time to thank us and leave your lovely review.
Fantastic experience: First visit, emergency, and what lovely caring people. Very friendly and very professional. We will be changing our Vet to Summer Hill Vet going forward. Thank you from Mica
We loved meeting both yourself & Mica last week. Thank you so much for your kind words.
Fantastic experience: Quaint and quiet area. Lovely old Victorian Style villas close to a small area of shops and the best veterinary practice in the inner west, if not all of greater sydney
That is such a lovely thing to say. We are honoured you think this way of our clinic.
Fantastic experience: Always a good experience here. Your receptionist Seamus (sorry if I got wrong name) is excellent. He is helpful, friendly and knowledgeable. All your staff are so caring about our dog, we wouldn’t want to go elsewhere!
Thank you so much for your wonderful review Anne-Marie. We assume you mean Shannon, we will let him know of your kind words.
Fantastic experience: Dr Sandra and all the staff at Sunmer Hill Village Vet are amazing they absolutely go above and beyond and have a genuine care for your pet.
Thank you so much for the lovely review. It's always a joy to see little Versace. xxx
Fantastic experience: Caring loving Vets could not ask for better care for our fur baby for many years x
Thank you so much for your lovely words Jo! We have loved having you and your fur babies as part of the family!!
Fantastic experience: Really welcoming, friendly, calm staff. A very knowledgeable, honest, patient Vet who didn't overcharge and spent time to look after my dog. Highly recommend to everyone.
Thank you for your lovely words & recommendation Juliana. We are so pleased you and Ruby had a pleasant experience!
Fantastic experience: Friendly, kind & responsive when I took Astro back in after having teeth surgically removed & he was in discomfort. Astro loves going to the vet, he has always had a good experience even when the reason we are there is not fun.
Astro is a lovely boy. Glad to hear he still loves us, I know he’s going to feel better than ever soon!
Fantastic experience: I have been taking my dog Noodles here for over 5 years. Everyone is super nice, helpful and understanding!
H, we appreciate your loyalty over the years! It's heartwarming to hear that Noodles feels at home with us. Feel free to share more stories about him anytime!
#summerhillvillagevet #vetsummerhill #innerwestvet #bestdogandcatvet #summerhillvetclinic
Warm Regards,
Summer Hill Village Vet Team
Fantastic experience: Staff were very accommodating as always. Due to my mobility issues, the vet Nurse was happy to come out to my car to give Lola her injection today, which made my day a lot easier! Lola was also happy as she still received some treats during her visit!
Hi Kate & Lola! Thanks for your kind review Kate, it is our pleasure to try and help out where we can!
Fantastic experience: Amazing vet and dedicated to all animals, including wildlife. Best avian specialists in the area, especially Sandra. Big heartfelt thank you for the many times you have helped me with rescued wildlife.
Thank you for your kind words Jennifer. We do adore our wildlife friends, and you are so great to work with!
Fantastic experience: Dr Sandra knew Cricket’s case extremely well and was empathetic for what she was going through. Took really great care of her when diagnosing the issue and I truly know that we are in extremely good hands. Thank you all at Summer Hill Village Vet.
Thank you Kaizad! We hope Cricket is on the mend. Dr Sandra will be so pleased to read your kind review. Give Cricket a big pat from us :)
Negative experience: Please count as lucky there is no option for 0 star. I take my cat today to this hospital for clean the wounds made by other cats. I booked appointments when I drop off my cat and pick up, but every time wait more than 40mins. If you really busy like that consider not accept that more appointments. After drop off my cats for treatments, I called about 2 calls try to get update from them, but every time need wait more than 30mins til they call back, there is no one know the situation of my cat. If this is the tradition of your hospital, I must say so special. When I’m picking up, the doctor didn’t tell me there have more wounds which I don’t know and no one ever tell me. They didn’t show me the cat they just said “you will know when you see him”. So I thought it was made by sedation, I’m pissed off and take to another vet check again. That’s really weird, I heard the complete explanation or better define as guess from another vet who didn’t treat my cat. Maybe the way I think of this hospital is bias and mean, but as a pet owner, as a patient, as a non professional doctor, I don’t know that much than professional veterinary hospital. Explain the whole situation and whole process you did to my cat is your responsibility. Also when I call back to ask why my cat looks like that after I already have him at home, the reception said will call me back let the doctor explain but I didn’t receive anything, no calls no messages no emails. That’s what you treat patients who paid. Btw, I have to say, I have been to so many veterinary hospital in Sydney include dental specialist, emergency and normal veterinary. Except overnight care at emergency, NO ONE ask for“Hospital Ward Fee Cat”. Will the normal consultation be the same price as Urgent consultation? If No please explain why I called to book regular appointment in weekday charge me the Urgent fee?
Dear Yiwa,
Thank you for sharing your feedback. We strive to provide exceptional care to all our patients, and I’m sorry to hear your experience did not meet your expectations.
When your cat was brought to us, our team acted promptly to address his wounds, which had been left untreated for three days. Our triage nurse explained that sedation would be needed to thoroughly assess and treat hidden puncture wounds—a common concern in such cases. Triage nurse Jordan specifically mentioned to you that she could feel additional bite wounds below the abscess you could see. We also provided a full breakdown of costs upfront to ensure transparency, and we are always happy to discuss fees for clarity.
Regarding communication, we understand how important updates are during your pet’s treatment. While we aim to respond quickly, there can be delays during busy periods due to the urgent care required for all patients, especially emergencies. We sincerely apologize if this caused you any frustration.
We take client concerns seriously and work to address them thoroughly. If you still have unresolved questions about your cat’s treatment, we would be happy to review everything with you directly. Please feel free to contact us at [email protected].
Our team is dedicated to providing high-quality care with professionalism and compassion. We hope this demonstrates our commitment to both pets and their owners.
Kind regards,
Dr Sandra Hodgins
Hospital Superintendent
Fantastic experience: Lovely Vet Sandra and super tick/bee stinger sleuth vet nurse Steph along with the ever helpful reception team were so wonderful at checking over my little rescue boy, Pino, urgently y’day when he suddenly started limping (hopping) and I found a new black lump I thought was a tick. They rushed us through quickly as I was worried tick paralysis had set in. Such a relief to find out the tick was actually a new mole (sample taken to check) and my little guy had a huge bee or wasp stinger in his leg that Steph actually found (!!) and was able to remove. Pino’s sister Maisy came along for the emergency ride and was lucky enough to get a complimentary and much needed “Brazilian” whilst waiting!! All staff are so helpful, warm and kind. I’m a new client (recently moved back to Sydney from the country) and after a few false starts with other Sydney vets I wasn’t happy with, we are so happy to have found and be welcomed into the Summer Hill Village Vet family. Thank you team. You rock! Lindy, Pino & Maisy
Glad we could help you & Pino!! Thank you for your kindness.
Fantastic experience: Now this is a place that truly cares. When nobody else would be willing to take an injured pigeon we found on the road, they took it in and helped us. Thank you guys so much for having heart - everything a person needs in a Vet. The premises is also the cleanest I’ve ever seen. Well done guys, for being amazing humans
It truly is our pleasure! We love helping all wildlife in need!! Thank you for bringing it in.
Fantastic experience: Thank you Sandra and team for looking after Roger with such care (and many treats) today. On-time, great advice and technology …. as well as the cutest Christmas pic!
Thank you Wendy for your lovely words! We all enjoyed seeing you & Roger yesterday. Merry Christmas!
Fantastic experience: Toffee needed his annual shots and glands. It was a lovely surprise that he got his Christmas photo which I love. Sandra and the team are always lovely to Toffee
Oh my goodness - how cute it that photo! Thanks for taking the time to share this lovely feedback Donna. Toffee made for a perfect Christmas model! All the best from the team here at SHVV :)
Fantastic experience: Dr Hodgins and the rest of the staff were very professional and compassionate. Appreciate the frank and honest advice and the level of care was amazing. Highly recommend.
Thanks Ben! We hope beautiful Mariah is on the mend!
Fantastic experience: The whole team at Summer Hill Village Vet are phenomenal. Every single person I’ve interacted with has always been super kind, patient, warm, understanding and knowledgeable. My two cats are rescues and one of them in particular HATES the vet - the amount of times I’ve had to cancel last minute bc I couldn’t get her there and they’ve always understood. My cat Sebastian had to have all his teeth out earlier this year and the care he received was exemplary and equally wonderful each time I’ve gone, whether it’s for a check up or something more concerning. When I have managed to get Pepper there, the staff have been so patient and sweet and taken so much extra care for her sickness and fear. So grateful to have such an amazing practice with such wonderful people so close by. Thank you!
Thank you so much for the kind review Katherine. We all know that cats hear you make the vet appointment and disappear at exactly the correct time...in the scientific paper I read proving this fact they also established that cats know to reappear 2 minutes after the appointment has finished! ha ha ha. Seriously we love looking after you guys and your lovely feedback will bring a huge smile to the faces of our team. Thank you!
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