Animal Emergency Service Jindalee

Fantastic experience: Our little puppy consumed chocolate and was showing signs of chocolate toxicity. Jindalee Animal Emergancy were absolutely fantastic. They acted immediately, assuring us and keeping us well informed through every step, insuring we understood and agreed before proceeding with anything. All the staff were extremely kind and comforting giving relief to a nervous and scary time. We received a follow up message checking on our puppy 24hrs after release which I really appreciated! Would highly recommend this service.

Fantastic experience: All the nurses, vets and admin staff like my dog better than I do! Everyone kept me up to date with what was going on. Absolutely best care possible

Fantastic experience: Had a great experience at AES Jindalee with my dog Inca on Saturday night. I phoned ahead and the nurse was very helpful. When we arrived at the clinic we didn’t have to wait long at all. Our vet was lovely, very patient and gentle with Inca, and she spent time answering my questions. The clinic even followed up a couple of days later to check on Inca. They are also reasonably priced for an emergency clinic. Thanks AES team.

Fantastic experience: Absolutely amazing team! They were so wonderful and took amazing care of my little kitten and kept me updated with everything going on! Cannot thank Dr. Chantelle, Dr. Luke and the whole team enough for taking care of my fur baby!

Fantastic experience: Got seen almost straight away, The vet and vet nurses listened to my worries and they took extra steps to figure out the cause of my boys bleeding. All so lovely, and reasonably priced too for an emergency vet! Thanks guys

Fantastic experience: Our cat was seen on a Sunday afternoon with vomiting. The staff were so friendly and caring. We'd bring him back again should the need arise, we felt very well-looked-after.

Fantastic experience: the whole sunday team did a wonderful job looking after our very unwell Raffa cat. communication was excellent and treatment options were carefully explained and seemed to be very sensible in regards to best outcome for Raffa. have had 2 bad experiences at a nearby 24 hour vet clinic so was very relieved and happy to find AES. full recovery by Raffa

Fantastic experience: An animal emergency clinic, and dealing with a stream of sick and injured animals must be a tough place to work. Nonetheless, the vets and receptionists at AESJ are very helpful and professional - giving me good advice in a timely manner. Thank you!

Fantastic experience: ⭐️⭐️⭐️⭐️⭐️ Absolutely outstanding service from the team at Animal Emergency Service Jindalee. From the moment we arrived with our little toy poodle, Dolly, we were treated with genuine care, professionalism, and compassion. What started as a terrifying and stressful emergency quickly turned into a positive outcome thanks to their incredible veterinary team. The vets and nurses went above and beyond to look after Dolly, treating her like she was their own. Their communication was excellent — everything was explained clearly, and we always felt informed and supported throughout the entire process. In such an emotional situation, that reassurance meant everything to us. The clinic is modern, clean, and well-equipped, and the level of expertise is second to none. It’s clear this team is passionate about animal health and emergency care. What truly sets them apart is the personal touch. After everything, they even followed up with a caring text message to check on Dolly, which meant more to us than they probably realise. If you’re looking for a reliable, professional, and compassionate emergency vet in Brisbane, I cannot recommend Animal Emergency Service Jindalee highly enough. They truly turned our worst nightmare into a situation with a great outcome, and we are so grateful to have had Dolly in their care. Thank you to the entire team for saving our girl and going above and beyond ❤️

Fantastic experience: I brought in my dog who was having seizures and struggling to breathe. The team diagnosed the problem as toxins from a cane toad encounter after a single glance at him. The treatment that followed was swift and decisive, enabling my dog to be discharged after an overnight stay.

Fantastic experience: Over the last 4-6 months the staff have lovingly and delicately helped us through the journey as our little Jack Russell, Henry was diagnosed with a tumour. Most recently we had to let him go and they were nothing short of amazing to him and to us. I highly recommend ARH and the amazing staff. Thank you for the love you showed Henry, we will never forget it.

Fantastic experience: I had a really great experience here the other night. My poor cat was having some issues peeing at 11pm and I brought him straight in to get checked out. The staff were very reassuring and checked him out right away to make sure he wasn't in immediate danger or pain. The vet was very informative and had a very gentle way with him. There was genuine care and not once did it feel like they were pushing for any expensive unnecessary tests or treatments, only providing what he actually needed.Thank you!

Fantastic experience: Thankyou from my Human and I for stopping me from scratching myself into another dimension. I feel comfortable in my own skin again. Your team is so professional and caring. I will forever wag in your honour. It’s 2 paws up from me! Love, BullyBully

Fantastic experience: Couldnt have a better experiance with this place. The sign in was super easy with QR code and ipad. Front staff that night were super helpful. Was really hard as had to leave my 13 week old pup with them but never felt un easy or that he would not be looked after. Thanks to all the team there at animal emergency jindalee.

Fantastic experience: Had to rush in on a Sunday evening because my idiot of a dog ate a bar of dark chocolate from the pantry. The staff were amazing, understanding and compassionate. Beau came out almost unscathed by the experience, his dad not so much.

Fantastic experience: The team at Jindalee Animal Emergency Services were incredibly kind, warm and reassuring. Everyone from the receptionist to the vet to the vet nurse on the phone took great care of my silly ratbag Keanu who keeps getting into the kitchen bin! They were also very upfront with possible costs. I highly recommended their services should your pet ever need after-hours care (hopefully not!).

Fantastic experience: They were very warm and welcoming considering the nature of their job,and Brutus got seen to and put back on the right track. Definitely if I need to go to a after hours vet this is the one I’ll choose hands down

Fantastic experience: The team at the Animal Emergency Service Jindalee were very accommodating and helpful right from the first phone call. This was not only noticed towards myself but also showing the same care to other owners and pets that needed a little extra support to feel as comfortable as possible. They promptly diagnosed my pups issue and provided the medications needed on the spot with clear directions. Dr Clarabelle was very thorough in finding out what was wrong with my pup. I would definitely recommend to any pet owner.

Fantastic experience: The staff were amazing to deal with and provided great service and care to our dog who needed surgery overnight for a laceration to his paw. I highly recommend the Jindalee team.

Fantastic experience: The team at Animal Emergency Vet Jindalee were absolutely amazing. Kind, compassionate and professional during a really stressful time. They took great care of my pet and explained everything clearly, which made such a difference. I’m so grateful for their support and would highly recommend them.

Fantastic experience: My husband and I had an emergency with our cat, and can I say that the care and attention from everyone there was amazing. Everything was explained step by step and the stressful situation eased by these wonderful people. If we ever need their assistance again I wouldn’t hesitate to contact them.

Fantastic experience: The team at Animal Emergency Service Jindalee were absolutely lovely. Super professional, kind, and really took great care of our Ronnie. They kept us in the loop and made a stressful situation feel much easier. You can tell they genuinely care about the animals. So grateful for their help — highly recommend!

Fantastic experience: My golden retriever decided to eat an entire banana and chocolate cake on a Sunday in a severe storm (if you know, you know) Jindalee emergency vets were fast, kind, caring. I am very glad we came here. Alfie was treated promptly and definitely with a lot of love. Follow Up instructions were very clear I felt very comfortable the entire time. I couldn’t recommend enough, excellent experience.

Negative experience: Took a sick baby possum here. They euthanized it within 30mins without any effort to save it whatsoever after giving us the impression that they would take it to the rspca. NEVER take any sick wildlife to this vet unless you just want it euthanized. Disgusting.

Fantastic experience: We took our cat for a check up after she fell 3 stories and was found 2 days later. The midnight staff were very welcoming and understanding. She was seen straight away and we didn’t wait too long to have our own room with her while waiting for the Dr. Dr Barbesgaard was great with our very shy and skittish girl. If you are ever in need, we would highly recommend visiting the AES team at Jindalee

Fantastic experience: Kind, caring, knowledgeable. You never want to have to go to the vets and have your fur baby undergo any kind of medical care. But I’m very thankful that AES have been supporting us and taking care of our baby during this time. They’ve kept us updated via call and text. We’ve been to visit everyday and treated kindly. Thank you again AES & VSS ❤️

Fantastic experience: Excellent service, helpful & caring staff. Amazing follow up / after care service. Cannot recommend enough - wouldn’t trust anyone else with my furbabies in an emergency

Fantastic experience: We had to bring our dog in after she was attacked by another dog and her usual vet was closed. After such a shocking event, the staff at AES Jindalee were amazing and helped us navigate the situation. The front desk staff were so kind and helpful with us on the phone and in-person when we arrived. The nurses looked after our dog so well and the Vet gave clear care instructions and follow-up actions. This was a first time needing an emergency service, and we couldn't be more thankful to the AES team!

Fantastic experience: The team were wonderful checking our little dog and diagnosing the issue. With the provided medication she has greatly improved. Thanks for your assistance

Fantastic experience: My cat Pedro had the misfortune of having to visit AES Jindalee twice last week with urinary problems, but was fortunate to have had the best vets that were very thorough & reassuring. The whole team was warm & lovely making me feel a little less silly and dramatic for being such a cry baby. Pedro is on the mend so hopefully no more trips to the vet for a while but if you are ever looking for an after hours vet, you cannot look past this one! Thank-you AES Jindalee team

Fantastic experience: I can’t thank the team at AES enough. My French Bulldog, Bronx, was rushed in as an emergency last night and was treated immediately with exceptional care and compassion. The team went above and beyond by getting his surgeon on the phone late on a Sunday evening to assess his condition and create a clear plan for his care. I’m incredibly grateful for their dedication, kindness, consistent updates, and support during this difficult time.

Negative experience: I am absolutely disgusted in the lack of duty of care when I needed their help recently. I rushed my tiny 6 year old Yorkie X to this emergency after hours. Apart from an initial consult with an apparent triage, Milla was returned to my arms. My family & I were there with Milla during our 4.5 hour wait, it was traumatic to witness Milla violently vomiting & defecating blood all over the clinic floor. If only Milla had been given the same amount of care & concern the floor was attended to that night. All the while there were other healthier animals that were seen & treated during my waiting time. A wild kingfisher was examined immediately & was ready to be set free. There was also a mastiff dog also waiting to be seen for a sore paw, that was seen & treated during the first 2 hours of Milla's wait. Whilst Milla was unattended her health has declining rapidly, I took her to another Vet which was very quick in diagnosing Milla's condition. As a result of Milla continually being violently ill, she had aspirated needing treatment for pneumonia as well as a result of not being treated swiftly enough. After healing Milla also had surgery from the abdominal hernia she sustained as a result of not being treated promptly. Not even worth 1 star. BE WARNED DON"T put your pet at risk & in the same position as I have experienced.

Fantastic experience: Amazing service from the AES team during a busy Boxing Day public holiday. Everyone visiting an emergency vet is in crisis. I was so impressed with how they delivered efficient and compassionate care during such a busy evening. Our golden retriever is now on the mend. Very grateful to have this local service.

Fantastic experience: Our Pup was well taken care off and made a full recovery. The follow up was hugely appreciated too and made all the difference.

Fantastic experience: The kind and compassionate staff really go above and beyond to make sure that both the owner and the animal are being taken care of. They were so fantastic at answering all my questions and providing helpful information to put my mind at ease in a very stressful moment.

Fantastic experience: We took our little dog Leo in on the afternoon of Christmas day. The staff were very professional and caring when I am sure they would have liked to have been home with their families. Leo was treated well and sent home with meds.

Fantastic experience: Incredible service and genuinely caring staff. It was such a relief to know this service exists when we needed it (a Sunday no less!). Our pup is now fully on the mend. The vet was sincere, compassionate, and took the time to clearly explain everything, which gave us real peace of mind. The post-consult text to check in was a lovely and very much appreciated touch. Thank you for seeing so quickly and for providing him with such great care.

Fantastic experience: Exceptional Service, thanks for getting Poppy in so quickly!! Checked her over and explained exactly what was happening.

Fantastic experience: Very grateful for the urgent care provided for our little puppy Hunter. In our scary situation I found the staff to be very thoughtful and caring, taking time to explain everything to us, reassure us and walk us through the options. They assisted many people with financial options while we were there and submitted our pet insurance claim on our behalf. We appreciate a place like this is available when we needed it and that we were able to go home with our little one on the mend. Thank you

Fantastic experience: My experience with the AES began when my darling little miniature Dachshund Poppy, 3 yrs ate a nectarine seed (my bad) I Googled if it would be ok and found out that stone fruit is incredibly toxic to dogs. It turns into Cyanide in their system. I know I heard the sound of someone ‘eating marbles’ and I went straight to her. Of course she picked up the nectarine pit and took off! I called the Hospital and they said ’Bring her straight in’ Which we did. They induced vomiting, then sedated her - she bounces, she’s too crazy to lie still and be positioned for x-rays. The x-rays didn’t show a pit or any fragments in her stomach. She was under observation for a few hours but eventually we were able to bring her home. She didn’t eat anything but was fine the next day and ate breakfast. She is well now, we’re still looking for the pit, or fragments thereof, not finding any. I guess we’ll never know but we love and respect AES for everything they did. Thank you.

Fantastic experience: The staff were very efficient and quickly assessed my cat Mercedes. Communication was good and listened to what has been happening within our house to give a good diagnosis as well as doing the appropriate checks to ensure the diagnosis was correct. The follow up a few days later was a complete surprise but welcomed as well. Was worth the drive as it was my first time having to go to this vet. Definitely would go back and would recommend

Fantastic experience: Such kind, patient and empathetic staff. I have been a regular here with my boy recently, and I know he's in the best hands when he's with the team here. Emergencies and accidents with pets are stressful and upsetting, but the team at AES Jindalee have never added to that stress and are always willing to help and reassure. Thank you for taking such good care of Bean, we are both so grateful.

Fantastic experience: Took my puppy in as he had become quite ill. They had a quick diagnosis and were very friendly. Thank you for your help ! My puppy is no longer outside until further notice btw

Fantastic experience: The team were very kind and looked after our pet lots of love and consideration. They also offered us alternatives that helped us financially because we don’t have any insurance. Many thanks to Vinnie, Lucinda and the team.

Fantastic experience: Our pet was injured and couldn’t walk and the service we received was incredible. From our arrival the staff were compassionate and moved quickly to assist us. He was kept overnight and the consideration and care was out standing. If you have and injured pet and need assistance after hours I highly recommend this facility.

Fantastic experience: The staff were very warm and welcoming when we bought our Winnie in for unknown cause of vomiting. The vet was very thorough and knowledgeable and we left there with a solid plan and confidence that we could get through this.

Fantastic experience: We’ve had to take our pup to Animal Emergency Service Jindalee a couple of times now, and each experience has been amazing. She was assessed straight away both times, and every staff member we encountered was caring, gentle, and genuinely lovely. Our wee girl actually feels at home there — even when she was distressed, the team helped her settle so quickly. We were kept fully informed throughout her visit, which made us feel completely at ease. The follow-up call the next day to check on how she was doing was such a thoughtful touch and shows just how exceptional their care truly is. From the moment we arrived to the moment we left, everything was wonderful. We are incredibly thankful to everyone there for taking such beautiful care of our girl. Highly recommended.

Fantastic experience: Presented to AES Jindalee late hrs of Friday night with my best friend aka my cattle dog presenting with stroke like symptoms. Called ahead to let them know we were on route, they were ready and waiting for us when we arrived. We were shown compassion and professionalism, explained all our options and answered my many questions regarding her status and a plan moving forward. Upon discharge of my girl they followed up to check to see how she was, and not just a generic follow-up an actual personalised follow up. Being in the industry myself, it's always great to see such care not just of our animals but also of the humans aka us owners. Highly recommend AES Jindalee and the team. My girl is making a great recovery :)

Fantastic experience: We rushed our dog, Jordan, to the emergency vet late at on Tuesday night after he developed severe bloody diarrhoea and vomiting. Dr. Luke and the nursing staff were amazing throughout and incredibly patient. Dr Luke took the time to explain what HGE is, what the risks are, the treatment options, and what to expect over the next 24–48 hours. Our dog had to stay overnight for IV fluids, and Dr Luke called us in the morning to update his status and also provide more options on way forward. They called our local vets prior to us reaching the hospital to check in with our dog, making sure we had everything we needed when we came in the next morning. Having your pet seriously ill is such a scary experience and the team was extremely supportive. They also checked in with us after we moved our dog to the local vet. We are incredibly grateful for the professionalism, empathy, and outstanding care provided during a very scary night. Highly recommend this team for any pet emergency.

Fantastic experience: The team at AES were amazing when I had to rush my little girl in after having a seizure. From the reception staff to the vets that were involved in her care, I couldn't have asked for better communication or care from them. A special thank you to Ivy who was fantastic in her support from the first phone call to when I was able to bring my girl home.

Fantastic experience: At 1am had a lump on my dogs head get noticeably bigger. Took Rico into the team at Jindalee and had him seen to pretty much right away. Super helpful and polite staff. Highly recommended

Fantastic experience: Absolutely wonderful staff and backup calls after discharge our Walter had a relapse at home but the ANIMAL HOSPITAL settled us with professional advice and Walter is over the worst of his gastroenteritis we nearly lost our big boy Walter (German Shepherd) and the ANIMAL HOSPITAL got him through xxxxx

Fantastic experience: Went for my cat’s urine issue. Served quite quickly by lovely staff at reception. Dr Geoff was very professional and helpful, answered all our questions. Our first experience at emergency was great despite all the stress we had. Thanks for your help and support team. Really appreciated.

Fantastic experience: Unfortunately, like most people, we found this place with a frantic google search at a very stressful time. We found the parking and access very convenient, the staff were prompt, professional and compassionate, the overnight care with after hours surgery and photos taken for insurance during her stay was incredible. I'm glad to know they are in Jindalee now but doubly glad we have our pupper still with us!

Fantastic experience: outstanding care & service provided by the team here. we brought our dog in on monday 10/11/25 for end of life care and i cannot express how compassionate and kind the vets and team were. it made a world of difference to be cared for in such a distressing and profoundly sad situation. we had previously had a poor experience at the other emergency vet nearby so were so nervous to come here but we are so glad we did. thank you for making our dog as comfortable as possible in his final moments, and thank you all for the wonderful work that you do <3

Fantastic experience: Amazing staff that took care of our dog whom unfortunately was suffering from tick paralysis. The level of care and professionalism the team provide is absolutely second to none. Thank you all for everything you've done

Fantastic experience: Took our Bulldog, Memphis, to AES after a noticeable change in behaviour and some sore skin. From the first phonecall to ask if we should bring him in that night, to the follow up message from the clinic a couple of days later, Memphis couldn't have been more cared for. From reception, to nurses, to vets, everyone was so wonderful to our boy. Even as he was in the waiting room making so much noise with his talking. We were bracing for an enormous bill at the end. But for after hours emergency care, the cost was very reasonable. Memphis is already doing so much better after only a couple of days of treatment. I would highly recommend AES. It was by far the best care we have received at after hours emergency in the area. A big thank you to all staff.

Negative experience: Gave us poor advice and seemed very disinterested in my dog’s care. Don’t like that as the pet owner you are not involved in the examination and that explanation and discussion is very limited. Exceedingly dismissive when questioned as to options and told me they were finishing in 30 minutes to push me to make a decision. Wound dressing was done shoddily and scales under weighed my dog by 3kg so meds dosage was inaccurate. Dog got an infection in the wound that clearly needed stitches and needed subsequent care and surgery to resolve. Vets here are inexperienced and poor communicators and clearly paid on commission and upselling. Leveraging emotional situations to price gouge is poor form. Why it takes 2 hours for you to inform me what I can clearly see in case of a laceration that could have been attended with stitches is a clear case of delay to then push us over to the specialist and increase your fees. Also discovered they took bloods without consultation or consent. This only came to light when my vet requested the records due to my dog needing treatment.

Fantastic experience: Ginger Ninja Our cat was rushed to Jindalee AEC after a Brown Snake bite. The team were swift in getting him out the back and stable, before then giving us an update. The team were reassuring, honest and most of all caring. Dr Ahlia was amazing and we want to give her a personal shout out - she knows her stuff. All in all, so happy with our experience - cannot say the same for Ginger Ninja haha But he shouldn't have battled a snake tbh. Our kitty is home now and all thanks to the great team work of this place.

Fantastic experience: What a lovely place to take our sick girl to! Staff were very lovely and super attentive to our little Hunnie. The surroundings were very welcoming, clean and tidy. We would definitely recommend AES at Jindalee to anyone wanting friendly and expert care for their pets.

Fantastic experience: We have visited the Animal Emergency hospital a number of times over the years and have always been very happy with the services they provide. During overnight stays the staff are always happy to provide updates on the animals in their care (and sometimes photographs) which is reassuring during such a stressful time.

Fantastic experience: The staff were incredibly friendly and helpful and the vet I saw was extremely calm and knowledgeable about my dog’s situation. An excellent place when you’re in an emergency.

Fantastic experience: Super team! very helpful and kind. Came during awkward timing between day/emergency hours, but they took my dog in straight away and made sure he was comfortable. They were quick and open with everything that was happening. During our time we saw so many different animals came through and everyone was treated with the up most respect and kindness.

Fantastic experience: May not be the cheapest place in town but you get what you pay for. Faultless service from a great team, keeping you in the loop about your pets condition and walking you through the care plan step by step. Easy to discuss all the options and costs and any financial limitations they do their best to find a solution that’s works for you and your pet.

Fantastic experience: The Team are very caring. It was an exceptionally busy night on my visit with my senior kitty and many critical emergencies that understandably had to be prioritised. I was kindly brought a towel to drape over her crate to make her feel safer with all the pets waiting around us, and kept updated on timing as well as could be expected with such a constant influx. The vet was lovely and I was so relieved to be able to get my girl the care and medication she needed. If I'd waited until the following day to see her usual vet, it would have really set her path to recovery backwards. Thank you all so very much.

Fantastic experience: We are so happy to be so well looked after with such short notice. Dispute being very busy I believe the vet took extra time to patch up my puppy , Sky . I was most impressed that he said I could call even FaceTime if I was concerned with anything once I got her home . Never had such great after service care. Everyone was so friendly and helpful 100% happy and so is Sky.

Fantastic experience: Dr Charlie saved our husky’s life. He had been attacked by 2 bull mastiffs and unable to walk due to brain injury. She brought him back to health. I can’t thank her and her team at Jindalee animal hospital enough. Thank you so much for saving Neo.

Fantastic experience: Called this clinic in the early hours of the morning and the staff were so friendly and knowledgable. After arriving, they tended to our cat right away and gave him painkillers so he was more comfortable while waiting to see the vet (who was also amazing). I even received a follow up text a few days later checking up on how our cat was doing. Really excellent service and care.

Fantastic experience: Unfortunately, I just had my 10 year old husky, Loki, put down. We rushed him to AES Jindalee. Dr Luke was straight up with the facts, gave us time to process without rushing and understanding when I made that decision. His staff were absolutely beautiful.. so much compassion and understanding, walking us through everything, even though it was the start of a chaotic night. Thank you so much AES! ❤️

Fantastic experience: Provided the upmost care to my dog Herbie when we were unsure of what was wrong with him. Kept my mind at ease knowing they were performing all the tests to confirm his diagnosis and to get to the bottom of what was making him sick. Would definitely recommend and would come back if we ever needed emergency care for Herbie in the future.

Fantastic experience: AES went above and beyond to care for my dog Alfie who was rushed to the hospital with suspected brown snake bite/toxin poisoning. The whole team was informative but caring and empathetic with us when we were very upset. We got regular updates, even when the news wasn’t always good. Dr Chantel even let us know that he had high bloody pressure so she gave him a cuddle and played him relaxation music and his blood pressure when down—knowing Alfie was getting the love and medical care he needed was so soothing during such an emotionally painful time for us. Alfie is now home in our care, no doubt thanks to the excellent care he received at AES. Thank you so much for saving our baby’s life. We can’t thank you enough. Thank you, Danielle and Scott (and Tulip—our other doggie who even got to visit her brother while he was in hospital) xx

Fantastic experience: I found the team lovely and very calming to deal with. I didn’t have to wait to see a vet which I loved especially during a stressful situation. My pup was looked after from the minute we arrived.

Fantastic experience: The vets and nurses in this place are absolutely amazing. So kind, informative and caring. They saved my 10 year old border collies life. They got her through a risky surgery and took great care of her. So unbelievably grateful.

Fantastic experience: Thanks so much to the AES team for helping Frazier; They took such great care from the time we arrived, we're so happy with his eye he is healing well, and we appreciate all your help!

Fantastic experience: My cat bought a snake in the house and we were concerned she may have been bitten. I called the team at Jindalee as it was a Sunday and they said to bring her straight down. They saw to her straight away and were very caring and thorough. They sat with us and explained different scenarios and outcomes. Trixie received the best care and thankfully she was not bitten and she is well. Highly recommend the team here in an emergency situation

Fantastic experience: Wonderful first experience. Staff were kind and caring to Audrey. Communication was excellent. Audrey is now a healthy girl.

Fantastic experience: AESJ looked after our dog after she consumed about 30 macadamia nuts. We found our dog unable to use her legs ( she only has three legs ) thank you for your assistance she has now made a full recovery.

Fantastic experience: I took my cat Lucifer here after he injured his back. The staff were super helpful and knowledgeable and we were seen straight away. They made sure I understood everything that was happening and what my options were for treatment. It’s clear the staff here truly care for animals, they even followed up with me after my appointment to make sure Lucie was okay. Though he may not look it, Lucie is thankful for their help! :D

Fantastic experience: The staff was amazing, friendly, informative and compassionate towards animals and their families. As first time pet owners to 4 strays who walked up our driveway, AES were very calm and collective in talking us through the options for our cat who needed emergency surgery and giving us the space and time to discuss with family at home. As my first experience at an Animal Emergency, I am happy it was a positive one for us and our pet. Thank you to the team on Sunday 28/9/25 and the receptionist that morning was such a gem answering loads of my questions as the Vet was checking our cat.

Fantastic experience: I can't thank Dr Melanie and the entire care team at Animal Emergency Service enough. When my best mate suffered a suspected anaphylactic reaction, the team were calm, professional, and incredibly compassionate. They explained everything clearly, acted quickly, and treated us with genuine kindness — which turned a terrifying situation into something much more manageable. Their expertise and caring manner made a huge difference. Thank you again to Dr Melanie and everyone at Animal Emergency Service. I highly recommend them to anyone who may need urgent veterinary care. Oh….. and my best mate is doing extremely well.

Fantastic experience: I discovered a paralysis tick on my cat, and the staff at this clinic were kind and helpful from start to finish of the treatment. They were accommodating with all my concerns, including checking my long hair cat for any ticks and provide additional tick treatment on an already busy night. My cat can be combative at vet visits and they were completely understanding of that and were patient with her. I also would like to commend them on their clear communication at all stages of the process. Would happily bring my cat here again.

Fantastic experience: The care and service provided from all staff in an emergency is above and beyond. My boy Harry suffered from water toxicity and seizures. Dr Chantelle and support staff are amazing. Thank you

Fantastic experience: The team were fantastic from initial phone call to consult. They acted promptly and were upfront about costs. Happy to say my dog is feeling back to normal, thanks to the team at animal services Jindalee.

Fantastic experience: Couldn't be more pleased with both the outcome and the information given before having to make a decision. The staff that were on that night ( 23/09/25 ) were very compassionate and acted quickly to help my dog from a potentially life threatening case. I am very thankful.

Fantastic experience: My Golden Retriever Max had a seizure and our local vet recommended we take him to an emergency vet. They sent the file over to AES Jindalee and when we arrived, they saw us almost immediately, took him straight out back. Checking him in was amazingly easy, all electronic, they were very helpful and caring, allowed us to see him once more before leaving him. Kept us fully informed the whole time he was there with calls updating us and and barring a delay in checking him out after they said it was safe to do so, and this delay was very reasonable as they had an emergency with another animal, released him to us with great instructions on how to care for him post seizure, and followed up in the days after as well. If you love your animal, 100% worth it. Plus, they take in wild animals and strays as well, the latter we saw happen whilst waiting to check Max out that night.

Fantastic experience: The team at the Animal Emergency Service Jindalee were absolutely amazing when I had an emergency for my dog at midnight sunday. Yes, i did have a long wait time but the team were kind and kept checking on me and my dog. Lucinda, our veterinarian was so lovely and understanding of our situation, she didn't rush anything, took her time to check every possible thing. I left feeling relieved, educated and happy with the outcome. The team even sent out a follow up text to see how my dog and I were going after our visit. Very beautiful team that clearly take pride in what they do !!!

Fantastic experience: Our Toy Poodle, Rosie. Taken to AES Sunday evening with suspected snake bite. The Clinic 's attention to her well-being was fantastic. Please pass on our blessings to all concerned. Rosie is enjoying life as if nothing had happened.

Fantastic experience: Wonderful caring Vets and staff. We have used a few times out of normal vet hours, we are so grateful to you all for the recent care given to our Italian greyhound puppy Oscar

Fantastic experience: All three of my dogs have been to the Jindalee vet for various reasons. I’ve recently brought my dog into emergency in the early hours of the morning, the service is consistently friendly and caring and they follow up with you after. Highly recommend the team and thank you.

Fantastic experience: So happy with the care and attention by all staff at AES Jindalee. Our dog had an extended stay with them after a brown snake bite. We were kept informed regularly on her treatment and progress. Highly recommend them for an emergency or out of hours appointment.

Fantastic experience: My dog was attacked on a walk and brought him straight to AEC. They took him in quickly and thankfully he only had some puncture wounds. They kept me informed the whole time and explained prices and steps that could be involved with his care. They also informed my insurance to get the claim started. When i got him back he was his normal happy self and am glad he was taken care of so well by the staff.

Fantastic experience: AES were amazing, our boy Alfie was admitted with AHSD, he was in a bad way and badly dehydrated from his condition. The team were awesome, giving Alfie the best care and keeling us informed of his progress. Thankfully Alfie is on the road to full recovery following the best care from the team at AES. thank you all so much.

Fantastic experience: I recently had to make an after hours visit for my 19yr old cat to the Animal Emergency Service Jindalee and i cannot express how wonderful the team is there. Even though it’ was a stressful time for us they were so calm, caring and thorough. I even received a follow up text to ask how my cat was, something that I wasn’t expecting. Their service is above and beyond. I highly recommend them.

Fantastic experience: Ideally you don't want to be visiting a vet out of hours because it means you're in some sort of emergency situation.. But in your hour of need - the team at jindalee are amazing. We've had two occasions in the past 6 months we've needed to visit here for our pets, and sadly had to put our beautiful cat Samson to sleep. The vet staff on that night/early morning shift were amazing, and the girls at the front desk area were so empathetic and calm. Thank you X

Negative experience: Paid almost $2000 because our animal was really ill, got charged for tests and ultrasound and they said all is well. We took the cat home, and very clearly was still very ill. We then took our cat to ARH, who did a free ultrasound and found an intestinal blockage. Cat needed surgery and my only big regret is bringing him here first, caused unnecessary delays, costs and suffering.

Fantastic experience: This vet is super friendly, Helpful and honestly just what everyone needs especially with the late hours which from what I have seen are life savers, the crew here not just helped my puppy but made sure the after care was all sorted I can only say thank you and will be visiting again for my puppies care

Fantastic experience: We cannot thank the AES Jindalee teem enough for their quick and professional service in looking after Harley our Smooth Fox Terrier who was bitten by an Eastern Brown snake on Saturday afternoon.in particular our sincerest heart felt thank to to Mel who initiated everything, but also Kirstin, Chantelle and Louise and all others involved. It is a pleasure to deal with people who clearly love what they do. We highly recommend AES Jindalee. You guys are the best!❤️

Fantastic experience: Great attention to detail, was there for just under 2 hours even with a few other cases before us. Everyone was lovely and truly cares about the health of your pets. Received a follow up text the next day to check in.

Fantastic experience: I've been to these guys twice now, a few years between visits for emergencies, and they were great to deal with both times. The waiting time was quick, and they were happy to let me know how my pup was travelling whenever I called to check in. It's great that they operate outside of usual business hours, as it gives peace of mind knowing there's somewhere to take your pets in an emergency. My pup is back home, recovering well and back to his usual happy self. Highly recommend this place, and the staff are super lovely. Thank you AES Jindalee!

Fantastic experience: Thank-you to the caring team at the Jindalee Animal Emergency Hospital. Our little Frenchie became unwell suddenly last week. We are so grateful as she received exceptional care and the vet was gentle and caring, providing clear options. Thank the lord she is much better. We brought her home feeling more comfortable and having a plan if she became unwell again. Very professional and caring team. Thank you again from chilli’s mum and dad