Port Adelaide Veterinary Clinic & Cattery
Information about Port Adelaide Veterinary Clinic & Cattery
Opening hours
- sunday: (closed)
- monday: 8h-19h
- tuesday: 8h-19h
- wednesday: 8h-19h
- thursday: 8h-19h
- friday: 8h-19h
- saturday: 8h-12h
At the Port Adelaide Veterinary Clinic, we understand that your pet is an invaluable member of your family. Our friendly and experienced team is dedicated to providing the highest standards of care for your dog or cat in a welcoming and professional environment.
Based in Ethelton, our clinic offers a comprehensive range of services including health checks, vaccinations, surgery, diagnostics, dental care, and exceptional cat boarding facilities. Whether your pet requires routine check-ups or more complex treatments, we are here to ensure that they receive the best care with compassion and dedication.
Additionally, we offer a Puppy Preschool program that helps puppies develop socially and learn good behaviors from an early age. Our clinic is equipped with advanced diagnostic tools, ensuring prompt and accurate care for any potential health issues.
We are open six days a week and provide flexible payment options to make veterinary care accessible. With easy navigation on Google Maps, it’s simpler than ever to find us! Don’t hesitate to schedule an appointment and let us take care of your beloved furry friend.
Our comment from InfoVet about Port Adelaide Veterinary Clinic & Cattery:
Welcome to Port Adelaide Veterinary Clinic & Cattery, where compassionate care meets professional expertise. Our team is dedicated to providing exceptional veterinary services for all pets, ensuring a welcoming and friendly atmosphere for both animals and their owners.
Key highlights include:
- Experienced and knowledgeable staff who genuinely care for your pets, as demonstrated in numerous reviews.
- Comprehensive services, including puppy preschool classes, that help new pet parents learn essential skills.
- A warm and supportive environment that puts pets at ease, making visits less stressful for both animals and their owners.
- Excellent communication, keeping pet owners informed about treatment options and costs, which many clients appreciated during their visits.
- Continued support throughout your pet’s lifecycle, from routine check-ups to emergency care, illustrating our commitment to their well-being.
While some clients have mentioned pricing concerns, the majority agree that the quality of care and customer service provided by our dedicated team far outweighs these considerations. At Port Adelaide Veterinary Clinic & Cattery, you're not just a client; you and your pets are part of our family.
Services
Port Adelaide Veterinary Clinic & Cattery: Reviews
Fantastic experience: Took very good care of my cats every time
Thank-you for taking the time to leave us an amazing review Sam! ~Michael
Fantastic experience: This is our regular vet clinic, though there are always different vets - they always take great care of our kitten. In particular, Michael is always friendly, helpful and knowledgeable.
Positive experience: We used this clinic for puppy pre school and had such a great time bonding with our puppy while learning the basic commands. Michael, the trainer/ coach was very knowledgeable in puppy behaviour and was always willing to answer whatever question come his way. Thank you for helping guide us with our new puppy!
Fantastic experience: Dr Sam goes above and beyond to look after our Doberman. They always have our dogs best interest front of mind and can’t thank the whole clinic enough for the care they show.
We love when you both come to visit! Jed definitely brings the enthusiasm! ~Michael
Fantastic experience: Great experience, helped us a lot with our little doggo. Would 100% recommend coming here!
We are so glad you had a great experience with our team! Thank-you for the recommendation ~Michael
Negative experience: Took my dog there yesterday. While the vet was thorough and really paid attention, we were a bit shocked by how much they charged. We just moved to Port Adelaide from Sydney and took our 7.9 kg dog in for her Cytopoint injection, a new Apoquel prescription, and an overall health check-up. We paid about $388 in total — $109 for the consultation (no issue there), but $45 just for writing a prescription was unexpected. The Cytopoint injection was $234, which is excessive considering we paid $160 in NSW for the same thing. I called another nearby vet afterward and was quoted $178 for the same injection, including injection consultation.
Fantastic experience: Such a wonderful experience over the 4 weeks with Michael and his team, all the other puppies played so nicely with Hazel, she had the opportunity to build upon her skills and social interaction with others, would definitely recommend!
Fantastic experience: After moving to Kilburn 3 yrs ago I tried a few vets closer to me , the old Reynella vet (great vets if you're local) now being too far to travel with the in the car, the staff at port Adelaide vets are caring, and very professional, great at communicating your needs and care, I trust their judgement and knowledge.. ❤️❤️❤️
Negative experience: My dog wasn’t well so I booked an appointment with Dr. Thomas. I explained the symptoms (including strong-smelling breath) but he laughed instead of taking it seriously, and gave no clear advice or next steps, which I found very unprofessional. Thankfully, the receptionist Michael and the nurse were much more helpful and supportive, and on a previous visit Dr. Samantha Roger was excellent — professional, caring, and thorough. The clinic overall is good, but my experience with Dr. Thomas was very disappointing.
Fantastic experience: I changed vets to try something new for my anxious dog. They were extremely helpful and lovely and I am very happy I went there.
Thank-you for the feedback Tracey, we are so glad we were able to make your veterinary visit as smooth as possible for your anxious dog! ~Michael
Fantastic experience: I highly recommend Port Adelaide Vet for puppy school. Our experience with Michael, who leads the puppy training classes, was exceptional. His extensive knowledge, caring approach, and practical teaching style made us feel comfortable and well-equipped to train our puppy. We learned invaluable skills and gained a deeper understanding of how to care for our new family member. Thanks again Michael!
Negative experience: Ive been wanting to stay silent...but i cant anymore... im so tired of being told EVERY 6 MONTHS that i need this or i need that type of perches for my bird... when ive literally showed photos of his cage to the vet who does my birds nails... im not coming back again.... ill find someone else that wont nag me about it every 6 months... im done... ive given proof but apparently its not good enough.
Hi Anonymous, thank you for your feedback, we always appreciate it. Warm Regards, Lis Brady, Practice Manager.
Fantastic experience: Thank you Michael for hosting a very beneficial Puppy School for our cavoodle called Pickles. We learnt a lot and the puppy socialisation sessions were a lot of fun. Thank you for the puppy pack Pickles received when he graduated. Here is a photo of him wearing the bandana which was in the puppy pack.
Fantastic experience: The team here is amazing so welcoming and friendly, they looked after my fur baby for her desexing and also had some teeth removed. I was kept up to date throughout her procedure and they even called to check on her the next day! Very professional practice would definitely recommend
Mocha was a superstar patient! We are so glad you were happy with our service, thank-you for leaving us this review! ~Michael
Fantastic experience: I took my daughters dog in for his yearly shots. He was incredibly anxious. From the moment we walked in we were made to feel ok. The young girl that welcomed us and answered all my questions, The vet that was beyond caring and kind. The trainee (?) that exuded kindess and compassion. Then finally the man that is regularly at the front counter who reminded me why they are the best vets in Adelaide. Well done to all of you.
We truly appreciate your review and feedback Deb, we are so glad we could make the visit with Bowie as easy and as stress free as possible for you both! ~Michael
Fantastic experience: Today, our puppy went for his desexing surgery. The team did a great job and took very good care of our puppy. He is recovering well, and we will see the vet team next week to check the stitches. We highly recommend this clinic to anyone looking for a good vet team and quality service.
Fantastic experience: Great place for all animals. Have taken care and supported us through good times and ugly times with our dog. Strongly recommend staff there. Thank you for taking care of our baby girl Dani
Fantastic experience: These guys are great, very helpful with tips and education with my new puppy all the way to providing puppy classes.
Positive experience: We took our little Maltese x Shitzu to puppy school and it was a great experience Michael certainly knows what he’s doing We were sad when it was over
Fantastic experience: My dog was beautifully looked after by staff. Thank you for caring for him so well.
Negative experience: A few years ago my budgie was sick. (I know, "it's just a bird", but he was mine and my tiny friend.) Anyway a lovely vet and nurse attended to him. Unfortunately he wasn't going to survive so I asked for him to be euthanised. Leo was given back to me in a small box, laying on cloth with a tiny cushion and cover. I was charged $218 for this. When I rang a few days later to question the fee, a woman in an officious voice asked me why I didn't take him to my own vet (no Avian vet was available that day) I was bluntly told "well, therein lies your answer". End of conversation.
Hi Lis, we are very sorry for the loss of your budgie, Leo. Losing a pet can be a difficult time, and we're sorry to hear you were unhappy with the service of our team. We strive to be as transparent as possible about our fees. If you would like to discuss this further, please give us a call on (08) 8449 4011.
Fantastic experience: I highly recommend attending puppy training at the Port Adelaide Vet. Micheal is a true professional, he is amazing with the puppies and really knows what he’s taking about. It’s such a warm and friendly environment to be in and a fantastic opportunity for puppy socialisation.
Thank-you for the amazing review, we are so glad you and Molly had an amazing time at Puppy preschool! We look forward to watching her grow and learn new skills ~Michael
Fantastic experience: We took our new puppy to Port Adelaide Vets and I can say hand on heart the team deserve all their 5 Star reviews. The Vets, Nurses and Support team are a brilliant mix of professionalism, warmth and care. Everything was explained, costed and delivered brilliantly. This is definitely the right place for our puppy and for us as owners, which is important too. Thanks team and wow!
We truly appreciate your amazing feedback, thank-you Sam! Biscuit was a superstar during her stay with us, we look forward to more cuddles at your next visit. ~Eden
Fantastic experience: Our dog Maggie attended puppy preschool hosted by Michael and had an amazing time! We both learnt so much and it was a great way for her to socialise with other dogs and get some obedience training while she’s so young
Fantastic experience: Estelle had her new puppy check-up today and all staff were absolutely fantastic, so thank you for the great service I would like to update that Michael runs an excellent puppy school so for any potential new puppy students, I highly recommend his class.
Thank you so much for your wonderful review Kirsten, Estelle was a model patient and we look forward to seeing you all at Puppy Preschool! - Eden
Thanks for the updated review, Estelle was a superstar at puppy preschool, I am so glad you enjoyed the classes! ~Michael
Fantastic experience: Everyone was so nice my puppies were treated very very well damn good vet team would absolutely recommend them
Fantastic experience: We have attended Port Adelaide Dental Clinic for years and everyone is always lovely, caring and thorough! Thanks for looking after our pets so attentively
Fantastic experience: Can't praise this place my cat Pringles went for desexing and I found out he had a heart murmur but didn't need treatment just to watch for signs now Bronson has become a member and they are looking after my pup he has become friendly with the staff which will become good later down the line when he his a adult
Negative experience: The staff are very good but unfortunately, this vet is very overpriced. After leaving my review I get a long email from the owner saying how reviews like mine lead to vet suicide. As I said in my original review the staff are great here but the price isn't.
Fantastic experience: Fantastic staff. Great place to take your dog or cat .
Fantastic experience: We’re very appreciative of Michael and all the staff who’ve looked after us and our boy Bentley during his first few months with us. Bentley loves coming to the vet for lots of pats and treats.
We love when Bentley comes to visit, he is beyond adorable and was a superstar during Puppy Preschool! Thank-you Claire for taking the time to leave us an amazing review ~Michael
Fantastic experience: Thank you team for looking after our beautiful princess (and me) during her procedure. To receive pre and post surgery phone calls providing me with updates was unexpected but much appreciated and to have her comfortably back home in a few hours with clear after care instructions was great and she is recovering well. I know she’s always much loved and cuddled when she comes to the clinic
It was an absolute pleasure caring for your beloved Mila for her procedure! We are glad you trust us with her care and thank-you for this amazing review. Give her extra belly rubs from us! ~Michael
Fantastic experience: Excellent caring emergency operations and services for our pet dog Lola at last minute. We called Port Adelaide for an urgent x-ray and enema for Lola’s bowel obstruction as our usual vet had no available surgery slots during a Friday. Port Adelaide Vets’ Michael was able to quickly understand the situation and further triage over the phone while booking us in for an appointment immediately. After dropping Lola off for her consult and hospital stay, throughout the day we were kept appraised via phone of what was going on and her status by vet Dr Shaun and also nurses Clara and Chiara. We were very pleased with the level of detail provided with the progress updates and the answers to all our questions! The day after we picked up Lola we also had a follow up call from Port Adelaide Vets to confirm that Lola was recovering well at home, which we very much appreciated. Thank you very much to Dr Shaun, Michael, Clara, Chiara and the team at Port Adelaide Vets. Lola is back to her normal happy self!
Fantastic experience: I have been taking my cat Belle to Port Adelaide Vet for a little over 12mnths now and I absolutely can't fault the brilliant work and care that PAVC consistently provides! The PAVC team are second to none - they are very attentive during checkups, and are always happy to take my calls and answer any pet parent concerns I might have. I recently adopted a new kitten, and the whole team were so lovely and gave him lots of attention during his first visit today. Also, special mention for their cat boarding facilities - I am a frequent user of the boarding service with my eldest cat Belle, and she always gets the best care from the PAVC team (shoutout to Tammy :) ) - they keep me updated with pictures during her long stays, and treat her like one of their own ♥️ The entire Port Adelaide Vet team are amazing and I would not take my cats anywhere else!
Thank-you so much for this amazing review Lauren! We are privileged to be the team you have chosen to care for your beloved fur babies and are so glad you trust us with their care.
We absolutely love when Belle comes to visit, and everyone was absolutely smitten with your new little Lou as well! We look forward to when he comes to board too so we can give them both some extra love! ~Michael
Fantastic experience: The moment Tilly and I entered the clinic we were greeted with a warm welcome. Tilly was obviously very comfortable and excited to meet the friendly Eden on the front desk. Dr Amelia gave us a very warm welcome also and she was able to create a very comfortable and relaxed atmosphere for Tilly to have her vaccination without any stress. The whole environment in the clinic was warm, friendly, efficient and professional. It was a great experience
Thank you for your kind words Penelope, We are glad Tilly had a stress free vet experience for her final puppy vaccination :-) - Eden
Fantastic experience: We have had such a wonderful experience with Port Adelaide Vet with both our senior lab, and our little puppy. Every vet and staff member have been nothing but kind and caring with us, and this was especially evident in caring for our elderly lab at the end of her life. Both dogs have enjoyed coming to the practice, and we have appreciated the way vets have kept us fully informed of the health and options available for our dogs.
Hi Leesa and David, Thank you for your lovely review and for entrusting us with the care of both of your beloved dogs, who are so dearly loved by you both as well as the team here :-) I will never forget how your sweet Lucy was always so happy to visit us- Eden
Fantastic experience: Chiara is a delight to deal with everytime I come into the clinic, she always has a big smile on her face and makes my big boy Jasper feel so loved
Fantastic experience: Last night was the last session of our puppy preschool at Port Adelaide Vet! Many thanks for the knowledge and fun for the last few weeks, Michael! You are just the best Will definitely recommend to our friends and family x
Fantastic experience: Absolutely loved our experience at puppy school! The trainer was knowledgeable, patient, and so supportive, making the sessions both fun and educational. They tailored the training to suit each puppy's personality, which made a huge difference. My puppy, Enzo, has grown in confidence and learned essential skills in such a short time. The group environment was great for socialisation, and the tips for practicing at home were invaluable. Highly recommend to anyone wanting to start their puppy off on the right track
Thank you for your lovely review, we are glad Enzo had a wonderful time and made some friends. - Eden
Fantastic experience: Thank you for looking after Frank so well, and your thoughtful approach to dealing with the necessary care, treatments and cost. Very stressful time made easier by the love and care you put into our fur baby. Thank you from the bottom of my heart.
Fantastic experience: The care, comparison and professionalism of the Port Adelaide vet team is exceptional. We recently added tree members to our pet family and they were welcomed with the same kindness and caring as our dog. We can’t recommend them enough.
We absolutely loved when your new fur babies came to visit and look forward to caring for them again soon (along with your beautiful Igor!) Thanks for the lovely review and kind words! ~Michael
Fantastic experience: Love this place! Chiara was SO helpful. My pup are very happy customers!
Fantastic experience: The level of care and professionalism at Port Adelaide Vet Clinic is unmatched! Chiara was especially helpful and made me feel like my pet and I were in good and capable hands!
Fantastic experience: thankyou so much to kayla and all the members of the team for taking such good care of my cat slippers. couldn’t recommend more
Fantastic experience: I took my dog, Fern into the team at Port Adelaide Vet clinic and from start to finish, the experience was excellent. The team was sure to give her plenty of love and Dr Sam had a wonderful manner with her during her examination.
Hi Natalie, Thank you for your lovely review. It was so wonderful to meet you both :) and Fern is such a star!
-Eden
Fantastic experience: I took my precious 2 precious Cavoodle to our new local vet just to introduce them and make sure the first experience is an enjoyable calm fun friendly one for everyone. This is so important to me so if we have an emergency situation they will feel comfortable and safe. The team was happy and excited to join in with treats and cuddles from all the staff. The vet was able to give me advice in the soft tone and kindness I talk to them with also. They were awarded my magical moments card
Fantastic experience: A great team of people out at Port Adelaide Vet. They understand how to create a space where they can best look after your dog.
Fantastic experience: Michael was a fantastic trainer who really cared for our dogs learning experience. The class interaction was brilliant.
Fantastic experience: Fantastic puppy school lessons! Michael ran each of the 4 lessons which were informative and interactive and our little girl really enjoyed learning all the commands and interacting with the other dogs. The graduation photo in the last lesson made our day! Michael’s passion for what he does is evident and I definitely wouldn’t hesitate to recommend puppy school at this vet to anyone wanting to train their new puppy
We are so glad that you enjoyed our puppy school and that Poppy had a blast learning new skills and playing with her new friends! We look forward to her next visit for more cuddles! ~ Chiara
Fantastic experience: Great friendly vet, fantastic knowledgeable staff. Our freddy is very happy there.
Fantastic experience: Professional and caring staff make you feel confident that your pet is getting the best treatment available. Has a very friendly atmosphere.
Fantastic experience: Thank you to Port Adelaide Vet Clinic and the team. My little ‘Boots’ was not feeling too good, but was back to his stompy little ways in no time!! They provided a great service and were more than open to discussing all options available to me.
Thank-you for the lovely feedback Gabriela! It was a pleasure to care for your beautiful Boots and we are so glad he is feeling better again! ~ Michael
Fantastic experience: This has taken me a little while to write as I lost my big giant baby. I met your beautiful team as My My grate dane had DCM. He has visited alot of vets. Unfortunately big boy took a turn while i was near the most beautiful staff Eden, Dr Sam and Micheal. My appreciation for your love and support through this time is beyond words. Dr Sam you are pure beauty inside and out!! Thank you! His still travelling with me in spirit.
Fantastic experience: Took our 17 year old chihuahua /jr to the vet clinic today and I couldn’t have been happier with the friendly staff. Very helpful with hints for our aging fur baby. Would highly recommend
Fantastic experience: Puppy pre-school was great fun for Kentucky and very informative for me. Michael was excellent with puppies and with owners. We certainly can’t afford to stop the learning journey yet but this was a great start. And they got to wear !
Thank-you so much for the lovely review Helen! I am so glad you enjoyed puppy preschool and know Kentucky had a blast! We are always here for further puppy advice if required! ~Michael
Fantastic experience: We brought our first puppy, Chiqui, to Port Adelaide Veterinary Clinic, and the experience was beyond exceptional! As first-time pet parents, we had so many questions, but the lovely team was incredibly patient and provided us with a complete guide to everything we needed to know. All the girls were amazing, answering every one of our newbie questions with kindness and expertise. We felt so comfortable during our appointment; it truly exceeded our expectations. Plus, they even have a puppy preschool, and we’re already signed up! We can’t wait for Chiqui to start Thank you for making this experience so wonderful for us and our little Chiqui! The photo with Dr. Ruby was the cherry on top!
Thank you so much for such a wonderful review Natali & Faeundo! It was a pleasure meeting you all and cannot wait to watch you all grow and learn together!
We're looking forward to Chiqui starting puppy pre-school soon too! Michael is an amazing instructor, yourself and Chiqui are in the best hands!
If you have any further questions as new pet parents, give us a call and we're more than happy to assist! We look forward to seeing you all again soon, give Chiqui a cuddle from all of us at Port Adelaide Veterinary Clinic - Maddie :-)
Fantastic experience: We love the team at the Port Adelaide Veterinary Clinic and so does Henry. The team are super professional and all round great people. Most importantly, they love our little man and we wholeheartedly trust them in caring for him when he needs it. We highly recommend them.
Fantastic experience: We have seen some great vets here and have been using their services for 9 years now for our toy poodles. Now we also see them for our kitten and they have done a wonderful job with her too
Fantastic experience: We was travelling through Semaphore to say goodbye to my son who was emigrating. We needed vet visit for Rosie, our little dog who was anxious. I cannot thank Vet Samantha first for her care and attention which she found a few little issues with Rosie which we will follow through when we get back home in a few months. But I am absolutely grateful to Michael who was gone above and beyond to help us with obtaining a prescription of drugs to help Rosie on her travels. He tried to obtain all of the weds yesterday from another vet but they was not able to help. So Michael went this morning in his own time to collect them from the supplier then deliver them for us to pick up at 9am. Micheal did not start work until 12 noon. We had to leave the camp-site at 10am today. We are so very grateful for your care and dedication to your role in caring for animals as well as there owners. You are amazing Michael and forever in your hearts. Thank you so much again, Rosie, Sheena and Steve.
Fantastic experience: I recently took my dog to Port Adelaide Veterinary Clinic and as always I was incredibly impressed with the care and service we received. The staff were not only professional and knowledgeable but also very friendly and welcoming. My dog has always received excellent care from the staff. I highly recommend Port Adelaide Veterinary Clinic to anyone looking for top-notch veterinary care and outstanding service!
We are so glad you love coming to visit us with Alfred! Thank-you for leaving us an amazing review, we appreciate the feedback. ~ Michael
Fantastic experience: Nala is pictured recovering in caring arms at Port Adelaide Veterinary Clinic post an ear procedure and teeth clean. She was cared for like an absolute princess. Her recovery was unremarkable and it was so reassuring knowing she was in trusted care.
Fantastic experience: Today my beautiful Coco was euthanised his at peace now. Wonderful staff at PAVC and many special thanks to Dr Ruby, Michael and Eden for their kindness and support. ❤️❤️❤️
Fantastic experience: We love port Adelaide vet and all of their staff! They always give the highest level of care to my babies (and me!)
Fantastic experience: A heartfelt thank you to Dr Shaun and the team for the amazing care of Princess. They treated her with such tenderness and skill during her surgery. I’m so appreciative of their dedication and the love they showed for my little fur baby, making her recovery smooth and stress-free. I am truly grateful to nurse Clara for her expertise and genuine compassion she gave to my adorable kitty. Thank you so much for everything!
Fantastic experience: THE MOST CARING & TRUSTED VETERINARIAN IN THE WEST! I have had the great fortune of receiving the professional care’ compassion and expertise from Dr Scheepers and all the amazingly dedicated people who are the Port Adelaide Veterinary Clinic for approximately 10 years now - They have truly always been there for me and my family throughout - from the first beginnings to standard care appointments and then to be the stoic’ caring and trusted professionals we rely upon during the sad and emotional final goodbyes. From Dental care & vaccinations to rushed phone calls asking for an emergency appointment’ they have always been our tried’ tested and true source of assurance’ comfort & advice. Looking forward to another 10 years! Thank you Port Adelaide Vet’s!
Thank you so much for the amazing review Sean! It's been a pleasure having you and all your fur babies as clients for 10 + years, we look forward to continuing to provide your furry family with exceptional care for the many years to come! We look forward to seeing you all again soon - Michael
Fantastic experience: Port Adelaide Veterinary Clinic's Puppy School is just fantastic! Right from the start, Michael and the team showed real care and skill in helping our puppy grow. The classes were not only informative but also super supportive and encouraging. Our trainer, Michael, was amazing—so patient, knowledgeable, and always ready with great advice. If you want to give your pup the best start, definitely check out Port Adelaide Veterinary Clinic's Puppy School! Big thanks from Luke, Lilli and Lisa Simpson
Thank-you so much for the fantastic review about our puppy pre-school. We are so glad you enjoyed the class and look forward to giving your puppies more cuddles at their next visit! - Kayla
Fantastic experience: We had our first visit to Port Adelaide vet last night and I could not have been happier with the exceptional care and service our two dogs received. Dr Sam and the reception team were amazing with our two Shar peis. We spent quite a few hours at the clinic last night and were not rushed, Dr Sam was so patient and caring with our dogs. I highly recommend
We truly appreciate your kind feedback Mikayla. It was a pleasure to care for your beloved Daisy and Frankie last evening, it was impossible not to fall in love with them! We look forward to seeing them (and you!) again soon.
Fantastic experience: Puss-cat went in for the day for a dental clean up under general anaesthetic. The team at Port Adelaide Vet Clinic are always caring and kind, so I knew she was in safe hands. Their pre and post-procedure info was thorough, I knew exactly what was going on and they sent me a photo of her being looked after. Well done team and thankyou, from Puss-cat and Fi..
Fantastic experience: Dr.shaun Scheepers is a great vet he has always taken care of our dogs for many years.he has been part of our family also ,his manner is great....his staff are also wonderful people very kind and respectful they have also been great with our dogs over the years.they listen to every word you have to say.i certainly recommend people to take their pets to them at port Adelaide veterinary......they are the best.........kind regards Kerry bradbrook.
Negative experience: Not recommended. On my first (and only visit) two customers complained, one very strongly, about misleading invoices, which was concerning. I had to pay a deposit prior to my visit of $104, I paid my fee of, almost, $800 (mostly bloods as mentioned by a previous review) by Vetpay and was charged $40 for a credit admin fee. I believe I should have been informed of this charge prior to using Vetpay. I was then told my dog needed further treatment amounting to $1200. When I said no I was given two syringes and told I could do the ‘treatment’ myself at home, basically making sure my dog was hydrated. There was no transparency in the treatments offered or the invoicing. I would prefer an upfront service. As a post note I have just received a phone call from the vet practice and was offered money to remove this review. I also received a long email that reviews such as this contribute to the high suicide rate of vets. I would like to publicly state that the review is not about staff but practice procedures. My beautiful dog is being treated elsewhere and doing well.
Fantastic experience: I honestly cannot put into words how amazing the clinic is! I am a bit of a worrier when it comes to my furbaby, I was greeted with so much comfort and compassion. They answered all my questions and put my nerves to rest. A special shout-out to Fiona, I don’t think I could have gone on with my day without knowing she was with my baby throughout his surgery! She was more than reassuring, she was kind and compassionate! I cannot recommend the clinic more!
Hi Charlotte, thank you for such a lovely review! It was our absolute pleasure to look after Bowie yesterday for his surgery - what a beautiful boy you have. We look forward to seeing you and Bowie again soon! ~Marie
Fantastic experience: I know my dachshund Maple is in the best hands with the staff at Port Adelaide Vet Clinic! They are so gentle and kind with Maple so even when she is having a procedure like her teeth cleaning I know she is going to be so spoilt with cuddles. Dr Shaun goes above and beyond for his furry patients! When Maple was really sick with a bowel obstruction and pancreatitis Dr Shaun took her home for the weekend after her surgery and looked after her instead of her going to a vet hospital! I will forever be so grateful knowing she was in his home being cared for. If you want a team who go above and beyond for your pet - port adelaide vet clinic is the place! We have been going here with maple for 5 years now and have never had a bad experience
Fantastic experience: I have recently been in to the Port Adelaide Veterinary Clinic with my 3 year old Border Collie for vaccinations and grade 1 dental disease treatment. I cannot fault the care we’re received. The whole team are so welcoming, patient and professional. They took wonderful care of my fur baby and gave me all the pre and post procedure information I could need + followed up with a phone call to check in and answer any last minute questions. Exceptional care, I wouldn’t take my dog anywhere else.
Thank you Harriet for your lovely review, It was an absolute pleasure looking after Adelaide :-) - Eden
Fantastic experience: There was a great experiences for our puppy today. We got him for his vaccination and health check. The staffs were friendly and helpful. We have an appointment with Dr. Samantha and she was very professional and friendly. Highly recommended for everyone for your pet’s health. Thanks again to the staffs and the doctors.
Thank you for your lovely review, Dan is such a cute puppy :) see you soon at puppy school. - Eden
Fantastic experience: Lucy feels comfortable, safe and enjoys visiting the Port Adelaide Veterinary Clinic. Everyone is so welcoming and friendly. I'm fully informed regarding treatment and expected costs so I can plan ahead. A professional, caring, fun and passionate team. Highly recommended without reservation. Thank you from Lucy and myself for another pleasurable experience today.
Thanks very much Irena, for taking the time to leave such a lovely, thoughtful review - we really do appreciate your kind words :) - Kathryn
Fantastic experience: The Port Adelaide Vet Clinic is by far the most professional and caring clinic I've ever been to. Milly the cat is turning 14 this year, and I know, moving into her elder years, she will be well cared for and loved by the staff at this clinic. Thankyou team for making her plaque removal treatments as least traumatic as possible. Definitely recommend.
Thank you for your kind review Joanne :) It was a pleasure to have Milly here yesterday for her procedure. - Eden
Fantastic experience: A fabulous clinic. Friendly and knowledgeable staff. Bob enjoys his holidays there too.
Fantastic experience: I have been taking my dogs here for years (14+) and have always found the staff welcoming and caring. I would recommend taking your fur baby here.
Fantastic experience: Excellent puppy school! Lots of fun and Michael was great with all the puppies and very informative. Highly recommended.
Fantastic experience: The most amazing veterinary clinic! The team are so friendly, kind and loving with my dog (and me). They go above and beyond to make sure my dog is comfortable and safe even with his anxiety, which makes me feel less bad about having to take him to see them. Their care is always thorough and nothing is ever too big or too small.
Dear Kate,
Thank-you for this lovely review!
It is an absolute pleasure caring for Benson, we love giving him the love and cuddles he deserves whenever he visits us! We are so glad you are comfortable and happy with our team. ~Michael
Fantastic experience: What a wonderful caring Vetenerian. We had to race our Lou Lou here today after she cut her leg. They were absolutely fantastic even though they were busy they fit her in for surgery. She is home recovering and are very glad we rang them first today after being new to the area. Thankyou for your care for our baby girl Adam and Leah and Lou Lou
Fantastic experience: Thank you for looking after me during and after my surgery, it was a long haul but you guys were the best. Love Arthur
Fantastic experience: Honestly I can't fault any of the staff every time I have gone in they are friendly as soon as you walk in the door they are extremely helpful towards any concerns I have with my animals I have 2 staffies and 2 cats all 4 love seeing this amazing team even if they have to go in for an Operation cheers guys I have recommended this vet to family and friends
Fantastic experience: The friendliest Vet Clinic staff! Professional. Approachable. Down right beautiful people! They even have lollie pops for my 10 year old with disabilities. Clinic is mega clean, easy parking, consulting rooms are great. Windows within the clinic so you can see right through to other areas. They have my cat boarding with them at the moment. We visit her and we take our 15 yrs Bichon Frise to visit our 12 yr cat. Medications - are cut up for appropriate doses (I don’t have to cut them up). All support staff are lovely, they know us as our little family Me, my beautiful 10 yr old, Chilli and Zena. Pricing, not the cheapest vet, but all the services given makes up the difference! Highly recommend Hart St Vets.
Fantastic experience: Such a great clinic and wonderful team. Thankyou for taking such good care of Bungles. Excellent communication, customer service and support which put my mind at ease. Loved the photos too.❤️ Can't recommend highly enough!
Fantastic experience: Puppy school was excellent and Michael was great with all the pups and offered a great variety of advice and training techniques.
We are so glad that you and Storm enjoyed puppy pre-school! Thank-you for the lovely review, we look forward to seeing how big Storm grows and have more cuddles! ~Rebekah
Fantastic experience: Wanted to thank Michael so much for putting up with our double trouble. Very professional and we definitely recommend him to any new puppies and there owners. Very happy
Thank-you for the 5 star review Joanne! It was a pleasure having Apollo and Lexi in my latest puppy preschool class! We wish you all the best for your ongoing training and look forward to your next visit with them! ~Michael
Fantastic experience: The staff are Great! Very experienced vets who always take the time to care for your pets needs.
Fantastic experience: The staff were really friendly and were very knowledgeable. Always happy to explain what they were doing and why. Jacko, my dog, was always well looked after and they gave me plenty of updates to see how he was going.
Fantastic experience: Such a lovely clinic! Staff are friendly and knowledgeable, and made our little dogs’ first visits a great experience. Puppy Preschool is excellent, held in a lovely grassed courtyard with plenty of room for playing. Michael was brilliant, with lots of useful tips and really great with the puppies
Thank you so much Zambica for this lovely review! It was a pleasure having Betty and Wilma for Puppy Pre-School and we look forward to watching them grow! Please give them a cuddle for us :)
Thank you,
Annie
Fantastic experience: Loved puppy school with Michael.....our boy Bruce looked forward to it every week...great way to positively introduce dogs to visiting the vet. Also, the pups (and owners) learn a thing or two too. Thanks for sharing your knowledge about all things dog Michael, really lovely way to bond with our pup.
Fantastic experience: Since day one, I've been taking my dog to Port Adelaide Vet Clinic for puppy school, vaccinations, and now spaying. I am thankful for the outstanding care that you consistently provide and your excellent communication. Your updates, which include lovely pictures of her, are always a delight. I highly recommend your services.
Thank you Nicoly for such a lovely message. It has been our pleasure to assist you and Andy on your journey as new puppy parents. Lily is just the sweetest little thing! We hope she's resting up well after yesterday. - Cat
Thanks so much for updating your review Nicoly! It is always such a pleasure caring for your little one :)
- Kathryn
Positive experience: Took Eddie for his 2nd shots the other day ( last week ) . Staff are friendly and helpful. All the girls all wanted to hold him ! ❤️
Thank you so much for your review Mark and for sharing these photos, We adore him! Out of your four lovely dogs Eddie is the only one small enough to hold, so we made the most of it! :-)
Eden
Negative experience: Puppy School was great! But prices are WAY overpriced when compared to other vets... I would keep this in mind if you have the chance to compare other vet prices, I took the time to research and realised how much I could save... The cost of living these days is very tough! Ive changed vets as I couldn't keep up with this vet's pricing of things... :/
Fantastic experience: Recently switched to PAVC from another clinic, with our rescue dog that we’ve had for a year. We absolutely loved everyone that we met today for a last minute appointment for our girl. They were friendly, informative, and much better prices than our previous vet. Our dog is our family member and our whole world, and the team at PAVC treat her that way. Thank you Eden, Annie, and Maddie for today.
Thank you so much for this 5 star review Shae! and for blessing us with GORGEOUS Aiyana! We cannot wait to see you both again, I'll make sure that there are plenty of treats on hand (for after her dental ;)). I'll ensure Annie and Eden will give her extra cuddles for me tomorrow - Maddie :-)
Fantastic experience: If I could give 10 starts, I would! The customer services and advice provided by the team at PAVC was impeccable. They went above and beyond. Highly recommend. Thank you guys!
Fantastic experience: The staff here are brilliant! We normally go to another vet and when our cat became seriously unwell, the other vet clinic didn't have a vet on until later that day. We rang Port Adelaide Vet Clinic, explained the situation and were told to bring our cat in and she would be seen to. She was looked after so very well over 2 and half days with constant updates and we visited her while she was there. Unfortunately her renal function didn't improve and she had to be euthanased. The staff were so compassionate and lovely, we couldn't have asked for more. When we feel able to get another pet we have no hesitation bringing them here. Thanks again for everyone, you guys are the best!!
Thank you Sylvia for these beautiful words, and thank you for entrusting your gorgeous Pippa to our care. She was an amazing cat, and in her time here with us, I can say with full certainty that all the staff here loved her and were truly heartbroken when she passed.
When you and your family are ready, we will be more than happy to see you again with your next fur baby.
Best wishes from us all here at Port Adelaide Veterinary Clinic - Maddie
Fantastic experience: We learnt a lot about raising a puppy 4 good sessions and lovely other participants. Lots to look forward to. Many thanks to Cat for her enthusiasm, patience and knowledge.
Fantastic experience: Just the friendliest team of staff. I especially LOVE that they all know my darling greyhound by name and look forward to her coming in for her monthly joint care injections!
Positive experience: Love this place. Very understanding of my reactive dogs. I bring my two big 30kg+ dogs in at same time. It usually makes me quite flustered but staff always help out/ relax me and the dogs. Its great having the fenced outdoor area to the side. My dogs are usually reactive with men. They accommodate with their awesome female vets and staff. There's also a male nurse who's presence is so gentle and calming for the dogs so far the only man my dogs like! I was worried coming in with a very limited budget but had to prioritise health of my dogs eye. They explained the cost each step and understood if I had to say no or find an alternative short term solution until pay day. They explained the risk and let me feel in control of the situation.
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