Colonel Light Veterinary Clinic
Information about Colonel Light Veterinary Clinic
5041, Adelaide
Opening hours
- sunday: (closed)
- monday: 8h-19:30
- tuesday: 8h-19:30
- wednesday: 8h-19:30
- thursday: 8h-19:30
- friday: 8h-19:30
- saturday: 8h-12:45
Welcome to Colonel Light Veterinary Clinic, where we proudly offer a comprehensive range of veterinary services and pet healthcare options at affordable prices. Our mission is to provide high-quality, compassionate care in a friendly and professional setting.
We cater to most small animals including dogs, cats, rabbits, guinea pigs, and reptiles. During each visit, you can expect the attentiveness of both a veterinarian and a veterinary nurse, ensuring that you and your pet feel comfortable and well cared for.
Our clinic features spacious and fully equipped examination rooms, complete surgical suites, and a full veterinary pharmacy, all dedicated to providing the best possible treatment for your furry friends.
Visit us today and see how we can help keep your pet healthy and happy at Colonel Light Veterinary Clinic.
Our comment from InfoVet about Colonel Light Veterinary Clinic:
Welcome to Colonel Light Veterinary Clinic, a highly regarded establishment known for its exceptional care and compassion towards animals. Our dedicated team, including Dr. Paul, Dr. Darren, and Dr. Kendall, have garnered praise for their friendly approach and deep concern for pets' well-being.
Here are some highlights from our customers:
- Exceptional Care: Many of our clients have experienced top-notch service with their pets well looked after, expressing their trust and gratitude towards our veterinarians.
- Caring Staff: Numerous reviews highlight the beauty and kindness of our staff, ensuring that both pets and their owners feel welcomed and supported.
- Experience and Professionalism: With over 40 years of service and recommendations from both new and longtime clients, our practice stands strong in delivering knowledgeable and reliable veterinary care.
However, we acknowledge that there have been instances where clients felt disappointed in specific interactions or outcomes, leading to suggestions for improvement in our processes. We are actively working to enhance these aspects while maintaining our commitment to providing compassionate and effective care.
At Colonel Light Veterinary Clinic, your pets' health is our top priority, and we strive to continue building a positive relationship withour clients and their furry family members. Thank you for considering us for your veterinary needs!
Colonel Light Veterinary Clinic: Reviews
Fantastic experience: My animals are always well looked after with dr Paul and staff.
Negative experience: Iv been taking my furbabies here sine Dr Cole & Fraser days.. Dr Darren & Dr Kendall remind me of them... A wonderful place with Drs like them looking after our family -they both deserve 5stars.. The rest their earned the 2STARS..
Fantastic experience: Good services with my mate
Fantastic experience: Beautiful & caring staff
Fantastic experience: Love this clinic! Fabulous staff, always so helpful.
Fantastic experience: My male Rottweiler had a bacterial eye infection so he needed help so I took him to the Veterinary.I was happy with her knowledge and confident manner.My dog was helped and the assistant did a great job .I would highly recommend this clinic.
Fantastic experience: have been taking my two dogs here for years. always good service from staff. the new vets have also been wonderful
Negative experience: I have been taking my beloved papillon dog here for 13 1/2 years. Took him multiple times this year as he was struggling to go up steps and declining. They said he was too old for an X-ray and had arthritis. I decided to go to another vet who immediately sent him for an X-ray. That vet rang me straight away to tell me my dog had terminal prostate bone back cancer. I was so disappointed in Colonel Light Vet and feel they let my Bambi down in his last few months of life. They should have been more thorough. Sadly my papillon has passed and left us heartbroken. - However, the practice manager has since rung me and said they are sorry for what happened and that from now on they will “always offer a referral”.
Negative experience: Disappointed with this vet on more than 1 occasion - but our most recent occasion takes the cake! Our 9yo Labrador had a small growth on the sole of her foot (an open bleeding wound) - rather than sending off for a biopsy immediately so that we could have some answers as to what this growth is - they sent us home with antibiotics for a week. the growth doubled in size and got messy, so we took her back. To which they told me to take a photograph, continue the antibiotics and bathing it in betadine. I phoned them to request some more information on what we are dealing with... and they said they would not discuss anything unless we brought our dog back in (for yet another cost!!) and the older male vet got angry with me and kept telling me I was trying to put words into his mouth - when I was simply wanting to know what the next steps were and what he thought we were potentially dealing with. Not once did he suggest it was a cancerous growth, or take any tests to get any further diagnosis. He suggested taking our dog to see a surgeon... which we did. The Surgeon was shocked that the vet had not initially taken a biopsy to be sent off (a simple procedure!) which the surgeon did with us on the spot. By the time we saw this surgeon (3 weeks after our first visit to the vet) the growth had enarged 4 times the size and was now taking over our dogs entire foot. the biopsy results came back with a fast growing and aggressive cancer.... the growth was too large to remove by that stage and our only options were to amputate her entire leg (not viable since she was a heavy 9yo Lab and her opposite hip was not good).... or Euthanize for quality of life. HAD the biopsy been taken on the first day we went to the vet, the growth would have been small enough at that stage to remove and we could have had 1/2 a chance and got the cancer before it spread to our Labs lymphnodes. We had 4 weeks nursing a bloody mess on our dogs foot since the 1st day we took her to this vet, before having no choice but to Euthanize her. Our dog was in pain to continue walking on the foot, as the growth had become too large to handle. The main reason we will never go to this vet again, is the poor service on more than 1 occasion from the counter staff - the lack of communication - the sarcasm from the vet when we ask any question relating to options - and the disregard for the fact that we are paying huge amounts of money to get their 100% service. Another shitty experience was when we took our guinea pigs in there to get properly sexed (as we wanted to make sure we had 2 females and not 1 of each)... they used a text book to check... and failed to look at any other health factors for the guinea pigs. They didnt offer to cut their claws (something all guinea pigs need doing regularly) and when paying $60 per pig! this visit was a $120 visit for the vet to "look at a text book and GUESS what sex they are" and that was it! No other advice, nothing to help us out with wanting to know about what to do with one of their pregnancies. Why are we paying for these services when we could just look up the same information on google??? If Guinea Pigs aren't their "forte" they should have referred us elsewhere rather than rip us off.
Fantastic experience: Very good so far
Fantastic experience: This is the best Vet Clinic I have ever taken my pets to. Amazing staff all round!! Would never take my furbabies anywhere else but here!! We love you all at Colonel Light Veterinary Clinic!!! Your the best!!! HIGHLY RECOMMEND ❤️❤️❤️
Fantastic experience: Friendly and efficient staff.
Fantastic experience: I took my dog Gemma to see Paul. The whole team are amazing and so helpful. I would recommend best experience ever
Fantastic experience: Been visiting the clinic for over 40 years. Always good service
Fantastic experience: I help many people and this clinic has always been recommended. Great service, easy parking either out front or back.
Fantastic experience: Great vet.... Our Armani is very happy with the service...
Negative experience: I gave taken all of my pets to this clinic. My pets received quality care. Today speaking with the receptionist was told I could no longer have credit. The upsetting thing is her complete lack of empathy. This call has left me really upset. I rescued my cat I love him a lot. I know he isn't going to be here for much longer. Thanks for your non caring Coldness. Why do people like that work in an industry where compassion is paramount.
Fantastic experience: Very caring vet clinic. The vets take great care of cats & dogs. Very respectful, unserstanding
Fantastic experience: Great caring staff.
Fantastic experience: I went to this vet after my sister suggested to go as it was half price for desexing and was worth it as they were amazing and when i took my puppys cone off he was pulling at his stitches , so they said to bring him in at no charge and now the cone is off and he is soo happy . Thankyou spo much kind regards Jane Czuba
Negative experience: Don't take your cats to CL vets as they will miss diagnosis your cats then won't fix the problem, then blame client for their constructive feedback, Shame ! Cruel , abusive behaviour on behalf of 3 vets in question who couldn't treat my cat , made him worse (septic ) Warning Don't ⚠️ go to CL vets !
Negative experience: The vet was kind and every nurse that came into the room was lovely but one staff member over the phone was extremely insensitive and rude. When I called to cancel my appointment for my dog to be put down due to needing to move the time of her death up, the lady on the phone said “oh goody someone wanted to come in this afternoon anyways” I was specific on the phone and said I needed to cancel my dogs appointment that was for being euthanised due to needing an earlier appointment so she wasn’t in pain. It was very upsetting. I would like to give 0 stars but the one star is for the kind vets and nurses.
Lisa, I am truly saddened and deeply sorry to hear about your negative experience with our reception team. I completely understand that the response you received was entirely inappropriate under any circumstance, let alone that under which you needed to make your call. I take full responsibility and am working to ensure it never happens again. I have discussed the incident with all staff and reiterated that such a flippant remark is never an appropriate response, no matter the reason, for any call to cancel an upcoming appointment.
Should you wish to discuss this further please contact me, the practice manager directly at either 8276 7711 or [email protected] to discuss this further. Thank you for bringing this to my attention as your feedback is very important
Fantastic experience: Our dogs getting older and some tough decisions coming up, the vet was so empathetic and caring and I felt so heard. My Lab got so many snacks so I’m sure she would give 6 out of 5 stars :)
Fantastic experience: As always at a place like this, it is the staff that make it warm, caring and knowledgeable. Would recommend. I only go for injections and minor things, but the liver treats are fab and I haven't even wet myself there yet! Not even on my first time to meet everyone and get a needle AND a temp check. I like it, it's got woorizz. ❤️San x
Negative experience: Recently had the older male vet that works there and had a terrible experience. Going to start off with saying been going to this vet for over 10 years so I’m very disappointed at this as always talked highly of this vet. Went in with my dog to get his ear checked up on and this mail vet did not even go near my dog when I suggested why doesn’t he try looking at his ear he got angry and told me he would put my dog into surgery to look! The attitude that this man had was disgusting. He should not be a vet. Again I feel sad and there was other lovely vets that were there however they have been a few times in the past where they have not been able to identify a simple problem when other vets can. I have now taken my animals to the Hilton vet centre and I have to say they are exceptionally extraordinary. If you can avoid this vet, I would. After 10 years of loyalty of not just myself, my other family, going to this vet, to receive the treatment that I got is so disheartening. I hope you guys re-evaluate the type of people you have working at your clinic. We all know this is an unforgiving hard job, but again, this man’s attitude, and the way he just was should not be in this profession.
Fantastic experience: My dog is overcoming alot of anxiety around going to the vet, the team here have made him so much more comfortable and I always love how thorough they are in explaining options for care. They even brought in a second nurse to help him feel safe while in my arms for his vaccines
Fantastic experience: Lovely staff, food parking
Fantastic experience: This practice has a homely feel to it from my first phone call to meeting the vet & nurse. My dog (grass seed in ear) was gently handled, diagnosed & treatment (requiring sedation) clearly explained & undertaken. Thank you.
Fantastic experience: Very friendly, empathetic practice.
Fantastic experience: Our 10yo pet bunny had gone downhill over the long weekend and had a terrible Monday night. CLVC tended to him as soon as we arrived and provided first class care and end-of-life treatment. They are superb and we can't thank them enough. Tony & Alex.
Fantastic experience: The best care and service. Took amazing care of my python so can only imagine how amazing they will be with my dogs.
Fantastic experience: The most affordable vet in the area and great care
Fantastic experience: My best fury was stressed out with pain thought the worst I would have to say goodbye...but given meds that would give her relief Thankyou ❤
Fantastic experience: We have been going to this clinic now for over 20years, the service is always top notch, from the nurses through to the vets who spend time with your fury baby, we would never go elsewhere, strong recommendation!
Fantastic experience: Paul is great, very accommodating and experienced in his field.
Fantastic experience: My gorgeous girl Flash is incredibly shy and not a fan of people. Every time I have gone to colonel Light Vets they cater for the needs of Flash. Yesterday we had the waiting room to ourselves, they took their time with getting Flash ready for surgery and they always ensure that she sees the one vet only. The attention to her needs are so important as she navigates her way in this world and out of the many vet clinics Flash has been to, it’s nice to finally have a clinic that has Flash’s best interest at heart. A huge shout out to Caitlin the vet who treats Flash like her own. We appreciate you. ❤️
Fantastic experience: Very helpful staff. Been going here for a very long time.
Fantastic experience: Best Vet in Adelaide
Fantastic experience: The staff are always very helpful and have always given our mini Dachshound Clyde the best care, they also allowed me to bring in a rat that was probably poisoned who was suffering badly which they helped give him a peaceful end to his life.
Fantastic experience: We came here to get a second opinion on advice/procedures recommended elsewhere. Dr Paul provided realistic advice about our ageing dog. Non judgemental, excellent service. The clinic is a fair way further than many others but we would not go anywhere else.
Fantastic experience: This is a vet clinic you visit to get a highly professional service from staff that actually care about you and your pets. Colonel Light Vet Clinic is owned by the vets working there and it shows. I take my pets to these guys. Thank you for all your help. This review is from a retired veterinary surgeon.
Fantastic experience: Absolutely the best. So caring and friendly. Wouldn’t go anywhere else. I travel 30 minutes to go there.
Fantastic experience: Quick friendly service Good number of park
Fantastic experience: All the vets at CLVC are amazing! Wont take my dogs anywhere else. They always fit in my appointments . I travel from Richmond to Colonel Light Gardens passing many other vets thats how good they are.
Negative experience: After having cat put to sleep I collected cats ashes and the bill was $580 which included a candle and framed print of cats paw. Very expensive.
Negative experience: It has taken awhile to post this review as I am not one to review places but I wanted others to be cautioned. I had an unfortunate experience with Colonel Light Veterinary Clinic that left me deeply dissatisfied with their service in August of 2023. I have bought my two cats to this vet for years and was always beyond satisfied with their service. I brought my beloved cat to their clinic seeking medical assistance, but I was met with a recommendation for euthanasia without exploring other treatment options. I was advised that I could take my cat to an emergency vet and the veterinarian said words to the effect of that this would cost a fortune. Fortunately, I sought a second opinion from another vet (not an emergency vet), who successfully treated my cat, leading to a full recovery and did not cost a fortune. My cat remains alive and healthy today. Instead of Colonel Light Veterinary Clinic recommending a blood test or putting my cat on fluids, they quickly jumped to the conclusion that euthanasia was the only viable option (this was booked in advanced for the coming days). This left me feeling helpless and devastated, as I firmly believed there were alternative treatments that could be explored. Thankfully, I decided to seek a second opinion from another veterinarian, and it was a decision that changed everything. The new vet took the time to conduct a comprehensive examination and ran additional tests. They recommended a treatment plan that was effective in restoring my cat's health. MY CAT HAD AN INFECTION THAT WAS TREATED WITH ANTIBIOTICS. I am immensely grateful to this second vet for their expertise and compassionate care. While I understand that veterinary medicine can be complex and diagnoses can vary, I expected a more thorough and compassionate approach. The lack of consideration for alternative treatments and the immediate recommendation for euthanasia was distressing and left me questioning their commitment to animal welfare. When I called to voice my concerns, I was met by deflection and advised that they observed the notes and the vet had advised me to go to the emergency vet if I wanted. Yes, this partial comment was in the notes but this was not the full conversation had. I wanted to handle the matter internally however my concerns were not heard and ultimately dismissed. In conclusion, my experience was disappointing. I would caution pet owners to carefully consider their options and seek a second opinion if faced with a similar situation. While every case is unique, it is crucial to find a veterinarian who will explore all available treatment options and prioritize the well-being of your beloved pets.
Positive experience: All vets and staff are very caring and professional with our small senior dog who now requires monthly injections. There seems to be a roster or rotation of vets and staff and we don’t get to know a regular practitioner although they’re all equally dedicated.
Fantastic experience: A great veterinary practice. We’ve trusted them with all of our dogs and cats over 35 years and they have never let us down. Old school professionalism and service at its finest.
Fantastic experience: We have been going there for over 20 years. Professionalism and friendliness are second to none. The price is also reasonable and they go out of their way to help you. All the staff are truly compassionate and love the animals.
Fantastic experience: Have been going to this clinic with our previous dog Max who had to be put down in Apr this year. The service is good and the staff and vets are all very friendly and lovely. They even sent a little condolences card when Max was put down there. I've since got a new puppy and have taken Cody to the vet for his vaccinations and desex procedure. The staff are ever so friendly and helpful. Keep up the good service and work!
Positive experience: A very caring and knowledgeable vet clinic. We know our pets will always be well cared for and well looked after.
Fantastic experience: Very caring staff. Have been coming here for years. Nothing is too much trouble.
Fantastic experience: After several attempts to find a new veterinary practice (after retirement of vet of 30 years) finally found this practice. Only 2 consultations to date but would recommend. ( We found this practice through a word of mouth recommendation)
Fantastic experience: I had a very good experience with Colonel Light vet clinic. They were very calm and caring for my nervous dog, she got diagnosed quickly and they seem organised and respectful. I will come back with my dog.
Fantastic experience: Very professional service. Bear must wear the cone of shame however, so hes not happy.
Fantastic experience: Nice Vet. Understood your concern and very helpful.
Fantastic experience: Awesome care for our fur kids. Reasonably priced and very friendly.
Fantastic experience: We took our cat there after we went to that horrid one on Marion road near Mitchell park . Our cat was nearly dead because of the miss diagnosis from that other vet. The vet was fantastic explained what was wrong the procedure needed and they hospitalized him. They are well priced and our cat is still alive a well. We now have 2 whippets as well which we now take there due to their great staff and pricing. We live at Strathalbyn and we still take our fur family there. Highly recommend them plus they have off street parking.
Fantastic experience: Good professional service. Highly rate Dr Kendal..
Fantastic experience: Great surgery, with a variety of fantastic vets. Always so friendly and so knowledgeable. Highly recommend.
Fantastic experience: The doctors and nurses are brilliant. I’ve been going for 23 years and will continue.
Fantastic experience: My little dog wasn't been well all week. She got worse early hours of this morning. I took her straight to Colonel light Gardens vet at 8am. (which is her regular vet clinic) I didn’t have an appointment and they saw her within 15 min of arriving. Very caring and understanding as I was so stressed and worried. Thank goodness it’s only a tummy bug and she will be ok. Was a very good price for a Saturday as well. Highly recommend this vet.
Fantastic experience: Brilliant care. Recommended. They go above n beyond.
Fantastic experience: Lovely staff who are very caring and great with our pets.
Fantastic experience: Great advice, well priced, parking available. Just friendly, helpful, and well priced business
Fantastic experience: Both vet and vet nurse did the vaccination injection so well that Casper did not even know it was done. He was very calm the whole time and everything was great. Highly recommend
Fantastic experience: I would recommend these guys to everyone - friendly, professional, no bull and also very reasonably priced. Dr Sue and her team are the best!
Fantastic experience: We’re devastated, having to say a sudden goodbye to our beloved Murphy but Dr Caitlyn and Sam were incredibly supportive. Their empathy, understanding and caring attitude helped us through, and the information provided along the way was greatly appreciated. First class vets.
Fantastic experience: You can be sure that your pets will receive excellent veterinary care from the team of happy, friendly and highly experienced vets and nurses at the Colonel Light Veterinary Clinic We wouldn't take our dogs or cat anywhere else.
Fantastic experience: Have been there many times over the years and always happy with the care provided to different pets. Great surgery, caring, professionals. Sadly the last time was to get the cat put to sleep, they were really empathetic and so nice to deal with thru the whole process. Thankyou.
Negative experience: e have been using this practice for quite some time now even travelling for 20 minutes as they have always been very caring and always felt comfortable, unfortunately I had a bad experience recently and I wont go back, I did the right thing and called them to voice my concerns of the over charging and was not listened to and was told " we will speak to the staff member, how does that help me when I was told one price and staff member made an error, anyway they told me to come in for next injection and would not charge me the $32 consult fee which still wasn't what we were overcharged. I thought at least it was something, well when I went in, very cold no consult at all injection in 10 seconds and then I was stared at, I do wonder when you are told we "charge a consult because we need to check out the dog and ensure all is ok, well they were not interested how my dog went on the last injection and the care factor was thrown out the window, disappointed, they clearly are not set up for customer service, I thought they cared for my dog but not sure now, I believe I gave them the benefit by making the time to call and give them a chance before I posted I decided to attend another Practice who has my business now, such a shame, I did ask not once but twice about he charges, someone obviously decided I should pay more.. Frustrated...
Positive experience: Wonderful place, wonderful vet. Do whatever they can for us.
Positive experience: Nice friendly staff, very professional and had great advice, good parking.
Fantastic experience: Best vet ever! I had someone different every time and they have all been amazing. They also fit you in quickly. I even had to put my beloved cat down and everyone was so supportive, even the little touch of getting a card afterwards. Would recommend to anyone, and glad they were recommend to me, as I didn’t like the last vet I used to go to.
Fantastic experience: Thank you so much for your care of our big boof head Mr Floki! We always feel so welcomed at this veterinary surgery. All of the staff are professional, friendly and courteous. Highly recommend this veterinary clinic.
Fantastic experience: My pets have been coming here for over 30 years Wonderful staff ..they look after my fur babies really well.
Fantastic experience: My family have been taking my dog Missy and previous pets to Colonel Light Vet Clinic for most of my life. After each appointment my family and I leave feeling like our pets have been cared for and that we are being looked after in an honest and compassionate manor. We tried going to another clinic when we moved an hour away but it wasn't the same, so now we just drive an hour to Colonel Light Gardens knowing we get the best affordable service and care right here. Thank you!!
Fantastic experience: The vets and nurses were very kind and helpful, nothing but the best treatment for my best friend.
Fantastic experience: I have not had the best experience with finding the right vet however, colonel light is definitely the vet that my dogs will be going to from now on. I took my 7yr old greyhound (holly) to this clinic for surgery and I was so happy with everyone at the clinic. Both vets and nurses were very welcoming and caring which made Holly extremely comfortable for the first time in a vet clinic. Darren and Zoe who are the vets who looked after holly were extremely gentle and caring towards her. You can see they’re passionate about what they do. Very happy with my experience. Thank you colonel light vet! :)
Positive experience: We’ve been using this practice since we moved to Adelaide 14years ago. Always caring and can usually fit one of our babies in, in an emergency. However last time I rang to make an appointment the lady I spoke to on the phone was very rude, so now am not sure if I’ll keep going back to this clinic.
Fantastic experience: Highly recommend. They are absolutely lovely, very reasonably priced and always give frank advice about what is needed (and what isn’t) which we really appreciate
Fantastic experience: Very compassionate, kind and caring staff. Very rare Veterinary Clinic that has its heart still in the right place with honest and sympathetic Veterinarians and Nursing Staff. Thank you ♥️
Fantastic experience: I recently had to make the decision to have my elderly cat euthanased. The team here were so caring, they talked me through everything and made a hard day more bearable. Thank you
Fantastic experience: Best vets by a long shot. Kind and thoughtful.
Fantastic experience: They were great with my cat Ace who had ingrown claws.
Fantastic experience: Amazing staff, brilliant care. Always lovely and helpful. Possibly more focused on my dogs than me, which is totally fine with me!
Fantastic experience: Brilliant vets, we have taken our dog there foe 9 years & our indoor bunny, highly recommend.
Fantastic experience: Staff are real animal lovers, and always keen to hear your pet's story. Photo wall of all their patients is testimony to their trusted relationship with the pets and their families. Have been taken all of our menagerie there for decades now!
Fantastic experience: I have been a customer for 25 years they seem good
Fantastic experience: We have been coming here for 12years now and they have always been so accommodating, kind, and take good care of our dog. They understand your pet is family. Highly recommend
Fantastic experience: Knowledgeable, independently owned vetinary clinic with vets who also teach vet science, and in some cases, write books on it. Works for me.
Fantastic experience: Has offered a great service to our pets for over 40 years.
Negative experience: Took an abandoned /stray cat to Colonel Light Veterinary Surgery .The cat had an injury. Resulting in infection. Obviously in pain as well as starving. Staff were empathetic........poor cat . WHY ABANDON YOUR PET! Thanks to CLINIC for their care
Fantastic experience: Great service, caring vets and reasonable prices!
Fantastic experience: A fantastic clinic where you get great veterinary care without the corporate clinic up-selling.
Fantastic experience: Lovely staff, great service and advice and very reasonably priced
Fantastic experience: Excellent prompt service for our cat surgery, at a very good price compared to our previous vet, with unprompted followup, very happy!!
Fantastic experience: Fantastic caring and supportive staff. So nice to have vets and nurses that genuinely care about our furry members of the family. You guys are the best!! ❤
Fantastic experience: Wonderful veterinary practice. Great vets and nurses... caring, empathetic, skilled and experienced. Have had 3 dogs over thirty plus years and wouldn't go anywhere else.
Fantastic experience: Great staff and Vets. Quick, friendly and truly interested in your pet.
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