The Unusual Pet Vets Osborne Park

4/325 Harborne St
6017, Perth
+61861177450

Opening hours

  • sunday: 9h-14:30
  • monday: 8:30-18h
  • tuesday: 8:30-18h
  • wednesday: 8:30-18h
  • thursday: 8:30-18h
  • friday: 8:30-18h
  • saturday: 9h-16:30

Welcome to The Unusual Pet Vets located in Osborne Park, Western Australia! We are a dedicated veterinary clinic specializing in the care of exotic and unusual pets like rabbits, birds, reptiles, guinea pigs, ferrets, and more. Our passion is providing top-notch care for every unique pet, big or small.

Our experienced veterinarians understand the distinct health requirements of these animals and are committed to ensuring they lead happy, healthy lives. We offer a comprehensive range of services including general health checks, vaccinations, sterilizations, surgery, and specialized care packages tailored to your exotic pet’s needs.

At The Unusual Pet Vets, we pride ourselves on being pioneers in exotic pet care, having established one of the first clinics in Western Australia focusing solely on these unique companions. Our state-of-the-art facilities are equipped with the latest veterinary technology, ensuring your pets receive the highest standard of care possible.

Join the growing community of pet owners who trust us with the well-being of their unusual pets. Our friendly team is here to answer your questions and provide the expert care your pet deserves. For more information or to book an appointment, visit our website or contact us today!

Choose The Unusual Pet Vets for exceptional care because your exotic pets deserve nothing less!

Our comment from InfoVet about The Unusual Pet Vets Osborne Park:

The Unusual Pet Vets located in Osborne Park is dedicated to providing exceptional care for a variety of unusual pets. With a warm and compassionate team, they ensure that both pets and their owners feel supported throughout each visit. Highly recommended by many clients, the clinic is known for:

  • Expert Care: The veterinarians, including Dr. Harry and Dr. Lucinda, are praised for their extensive knowledge and genuine compassion, offering thorough explanations and treatment options tailored to each pet's needs.
  • Warm Environment: Many reviews highlight the friendly and attentive staff who create a welcoming atmosphere, making visits comfortable for both pets and their owners.
  • Emergency Services: The clinic is praised for its responsiveness during emergencies, providing immediate care and support when it's needed most.
  • Caring Post-Care: Clients appreciate the thoughtful gestures after an emotional visit, including handwritten cards expressing condolences and follow-up messages to check on the pet's well-being.
  • Comprehensive Services: The clinic caters to a wide range of exotic pets, offering a variety of services and specialized care options.

While many clients sing praises of the service and care, some reviews mention concerns about pricing, noting that while the costs may be higher than average, the quality of care is worth the investment. Overall, The Unusual Pet Vets is a reputable choice for pet owners seeking specialized medical attention for their beloved unique pets.

The Unusual Pet Vets Osborne Park: Reviews

4.7/5 (198 Reviews)
Paula Zammit Posted on Google 2 months ago

Fantastic experience: Amazing people who are dedicated to caring for animals and their owners. Highly recommended. ❤️

John Graham Posted on Google 3 months ago

Fantastic experience: Great experience with the vet for our rabbit

Leah Price Posted on Google 3 months ago

Fantastic experience: Had an excellent experience at this vet clinic .Dr Harry was very through and gave essential tips for the well being of my lizard, very knowledgable . He even called after their closing hours to relay the analysis of a test done . Will definitely attend this clinic In the future . Thankyou .

Sarah Shepherdson Posted on Google 3 months ago

Fantastic experience: Staff are so warm and attentive! It's wonderful to feel the genuine love they have for my exotic fur babies ❤️

ShushanYah Posted on Google 3 months ago

Fantastic experience: Yesterday was our birds’ first ever vet visit, and we were naturally a little nervous. The team was kind, patient, and gentle with both of our cockatiels. They explained everything clearly and made us feel reassured throughout the appointment. We truly appreciate that when we realised the pain medication hadn’t been collected, the clinic arranged delivery for Kiki. That meant so much to us. Thank you for your care and professionalism, we’re grateful to have found a vet we can trust with our birds.

Anthony Young Posted on Google 3 months ago

Fantastic experience: As always awesome service and care by the unusual pet vets

Jacinta Finch Posted on Google 3 months ago

Fantastic experience: Amazing vet clinic, Dr Harry is wonderful with my little bunny everytime we visit, I would not take her anywhere else.

Chris Parker Posted on Google 3 months ago

Fantastic experience: Really good experience. Not cheap, but experience is worth more than money. Our little pet rat was given the best possible care, examined and diagnosed very carefully and gently. Thanks to you all at the unusual pets!

Sophi Fell Posted on Google 3 months ago

Fantastic experience: Great service! Friendly, reliable, professional staff. Who know their stuff!

Meeks Posted on Google 3 months ago

Fantastic experience: Unusual pets vet will definitely be my go-to for my rats! The experience i received on sunday was awesome, Dr Boulanger was very clear and explained everything exceptionally well, as well as treating Phineas with the utmost care. Would rate 10/10 if i could!

Samuel K Posted on Google 4 months ago

Fantastic experience: Very compassionate care of my sick goldfish and examination. Would recommend anyone with fish to use this place for treatment

Joanne Hill Posted on Google 4 months ago

Fantastic experience: I have taken my male Eclectus Cookie there for a nail trim twice now. Very happy with the service provided. All the staff are very nice.

Atusa Posted on Google 4 months ago

Fantastic experience: The vet is very lovely and informative. great service always . Very clean and nice environment . Our bird loves getting his nails done there too!

Rosella Barnett Posted on Google 4 months ago

Fantastic experience: Gus Gus is very grateful for the impeccable care provided by Dr. Wendy at Osborne Park

Stefanie Beverley Posted on Google 4 months ago

Fantastic experience: Friendly, knowledgeable and professional Thanks from Mr Pickles and family

Demi Liu Posted on Google 4 months ago

Fantastic experience: I brought my rabbit Udon in yesterday and had a great experience with Dr Harry. He took the time to explain Udon’s condition clearly and offered several treatment options that were practical and genuinely in Udon’s best interest. His advice felt very honest and thoughtful, and it was clear that he truly cares about the animals. As my partner couldn’t attend the appointment, I asked Dr Harry to email a summary of the consultation, treatment plan, and costs so we could discuss it together. He sent everything through promptly at 6:15pm the same evening, which I really appreciated. I’ll definitely be coming back to see Dr Harry and would highly recommend him.

Sohana Posted on Google 5 months ago

Fantastic experience: I’ve been bringing my bunnies to UPV for years now and I couldn’t recommend them enough! Oreo is always so well attended to and cared for and all the staff are so warm and kind. Couldn’t recommend enough!

Liz Posted on Google 5 months ago

Fantastic experience: Caring and comprehensive veterinary services for Unusual pets. So glad I found a great vet for my parrots.

Glynnis Botes Posted on Google 5 months ago

Fantastic experience: I always have a good experience at Unusual Pet Vets. Friendly, caring staff.

Amanda Wood Posted on Google 5 months ago

Fantastic experience: There’s not many places in Perth that will treat your backyard chook. We took our girl with a suspected respiratory illness. The advice we got was fantastic and really informative. All of my questions were thoroughly answered and I was given a realistic treatment pathway. Very friendly staff and the vet was awesome.

Kevin Covey Posted on Google 5 months ago

Fantastic experience: Great service and friendly staff. Highly reccomended

The Unusual Pet Vets Osborne Park
The Unusual Pet Vets Osborne Park

Thank you so much Kevin :)

Clare McMath Posted on Google 6 months ago

Fantastic experience: We had to take our chicken, Gwen, to the Unusual Pet Vets for the first time when she was very unwell. We unfortunately had to put her down but the vet and the receptionist were so lovely and kind. We were allowed to have a room to sit and grieve with Gwen before we had to let her go, and being able to have that time made it a lot easier on us. Gwen was then wrapped up absolutely beautifully, ready to bury. Not too long after, we received a lovely hand written card and seeds to plant in Gwen’s memory from this vet clinic. All in all, the unusual pet vets made this awful experience so much more bearable, and I will absolutely recommend them to everyone. Thank you to the team!

Sharnee Gordon Posted on Google 6 months ago

Fantastic experience: Lovely staff and very caring and experienced. My rabbit always comes home and recovers quickly.

alec learner Posted on Google 6 months ago

Fantastic experience: Very caring and through.

The Unusual Pet Vets Osborne Park
The Unusual Pet Vets Osborne Park

Thank you very much Alec ❤️

Melissa Kendrew Posted on Google 6 months ago

Fantastic experience: Great

Gizela Harms Posted on Google 6 months ago

Fantastic experience: Thank you very much to Dr. Harry, Brooke, and Hayley who helped with my emergency budgie visit - I came in very distruaght and they looked after me very thoroughly and informatively, I feel so much relief and gratitude

Ashlea Posted on Google 6 months ago

Fantastic experience: Thankyou UPV for the quick appointment, kind and friendly staff, professional support and assistance for my slither baby!

Steph_89h Posted on Google 6 months ago

Fantastic experience: I had the best experience with Unusual Pet Vet in Osborne Park. My bunny was recently spayed by Dr Lucinda and her team, and the whole process was exceptional. From the moment we arrived, Nurse Neisha welcomed us warmly. Nurse Hayley was truly amazing she explained everything clearly, and her care and gentleness put me at ease. Thanks to their attention, my bunny even started eating straight after surgery, which is quite rare! I really appreciated the text updates about how she was doing, the clear post-surgery instructions email is amazing and very clear! My bunny sent home with Critical Care, pain relief, and anti-inflammatory medication to support her recovery. Dr Lucinda, Nurse Hayley, and Nurse Neisha genuinely love animals, and it shows in the way they care. I’m truely grateful I found this clinic and highly recommend them to any rabbit owner.

Melanie Campbell Posted on Google 7 months ago

Fantastic experience: Saw Dr Harry today with one of our family guinea pigs. He was absolutely lovely, very thorough, informative and reassuring. It gave me peace of mind and was well worth the consult fee for the generous amount of time he spent with us. Did not feel rushed in and out. Added bonus - mother was chuffed at the comment that I saw ‘Dr Harry’. Thankfully this Dr Harry knows what he is doing.

Kaz A Posted on Google 7 months ago

Fantastic experience: Dr Harry and team looked after my little ratty girl with such a depth of knowledge, empathy, and kindness I knew she was in the best of hands. I would recommend UPV to anyone with an 'exotic' pet.

georgia bishop Posted on Google 8 months ago

Fantastic experience: Staff were extremely kind and caring with the euthanasia of my guinea pig. Thank you for the compassion you showed during my guinea pig’s final moments. They made a very hard day a little easier and I’m greatful for the gentle, respectful way everything was handled.

Danielle Hook Posted on Google 8 months ago

Fantastic experience: Incredibly knowledgeable and caring. Definitely the vet to go to for your unusual pets.

Jacob Cullen Posted on Google 8 months ago

Fantastic experience: Amazing doctors and nurses and a lovely vibe from the moment you are greeted by reception. Bart is very thankful for your help saving his eye!

Joanna Fisher Posted on Google 9 months ago

Fantastic experience: The most exceptional service and care for our Cockateil. Thank you so much Harry, your service was above and beyond. Highly recommend

Lisa Bird Posted on Google 9 months ago

Positive experience: Sorry - its a long one - My rabbit presented to the UPV on the weekend for an emergency appointment. I'd spoken to them on the phone first and they said bring him in, when I got there they took him straight in and gave him emergency pain relief. The nurses were really nice and service super quick. I was told over the phone the cost of an emergency appointment and I was happy to proceed. So far so good. Then they took me into the consult room, but Ed was somewhere else and it was explained to me that he potentially has kidney disease? but would have to run tests and keep him in hospital on a drip for 3 days at a cost of $2.5k. There was also talk of euthanasia but im not sure when they would come into play as I was pretty upset by this stage. My rabbit is 9yrs old and I don't want to prolong someone life if they are already older. So I decline the treatment and asked for painkillers to take home and I would look after him myself. Anyway, 24hrs later he was fine. Eating, drinking, pooing etc all normally. The things that helped was immediate pain relief and feeding him critical care pretty much constantly. Long story short, I know it's not simple as if he did have kidney disease and I took him home and he died I would have been ropable. But it would have been nice if their first solution for treatment was offering home treatment, same as if you have a kid thats sick, you get some Panadol and give them chicken soup and nurse them back to health before you go to ED. Anyway, my rabbit is tripping to trip me up, eating my garden and pooing in my bed like normal so it's all ok and I only spent $600. Winning!

L (Laws) Posted on Google 10 months ago

Fantastic experience: Only ppl I trust, went elsewhere and lost my little boy These guys are amazing

The Unusual Pet Vets Osborne Park
The Unusual Pet Vets Osborne Park

Thank you so much, we truly appreciate you passing this on :)

rob freitag Posted on Google 10 months ago

Fantastic experience: Very sensitive and knowledgeable vets and nurses. A sad time made easier by some lovely people

The Unusual Pet Vets Osborne Park
The Unusual Pet Vets Osborne Park

Thank you very much Rob. We hope you are going okay and are here if you need anything.

Lani Posted on Google 11 months ago

Fantastic experience: I won't take my chickens anywhere else. Dr Laurence is so knowledgeable and thorough in her examinations. She was so kind when it was time to put one of my girls down and made time for us on the weekend despite being very busy. They allowed me to spend time with my girl before she crossed the rainbow bridge and were so caring. Thank you so much for what you do.

Lilia Corban Posted on Google 1 year ago

Negative experience: Uncaring business that only cares about your money not your pet. For reference, I declined to “hospitalise” my bird because this meant he would have been left alone over night and although they offer (rip off) emergency appointments, these appointments offer no aid, they cannot do any blood tests on weekend and they didn’t even offer to check his crop. So basically they charge you a massive appointment fee with abolsultely no checks what so ever or any ability to because they lack any equipment on site. They take your money then tell you oh yeah can’t do anything on weekends sorry. But here please pay up for…. NOTHING. They did NOTHING. They couldn’t do ANYTHING because they lack any ability to. It’s misleading and cruel. Believe me, I went to a more professional vet and I got some more time out of my bird. The other vet even sent me a sorry card for my loss. Unusual pet vet continue to argue with me even with my bird already being dead so…. I don’t know what they’re trying to gain because my bird is dead no more money for you guys now…. If you read it carefully they made the assumption my birds death was my fault for not coming back the next day… he actually lived a little longer from another vets help so thanks for trying to fold the blame elsewhere. Very kind. Thanks for re surfacing my grief. Completely heartless company. Read other reviews on unusual pet vet or ask the bird community. No one reccomends them if they want their pet to live. Heartbreaking.

turtlewithglasses Posted on Google 1 year ago

Fantastic experience: The vet was so lovely and compassionate in helping my little guy cross the rainbow bridge today. All the other staff that came to help and console me were so caring and allowed me to take my time in signing forms and then saying goodbye. They made sure to go over all options and explained everything so thoroughly so I could make an informed decision. Would highly recommend this place to anyone with rats or to anyone looking for caring and compassionate vets when saying goodbye to your babies. Thankyou so much

Scott Downie Posted on Google 1 year ago

Fantastic experience: The team here at The Unusual Pet Vets are PHENOMENAL, we love them

The Unusual Pet Vets Osborne Park
The Unusual Pet Vets Osborne Park

Thank you so much Scott! We truly appreciate you taking the time to pass this on :)

Sonja W Posted on Google 1 year ago

Positive experience: Normally I received fantastic service. Today I took my budgie for an expensive and dangerous blood test. The vet didn't even bother to introduce herself to me at all. Not before procedure or after. The receptionist took the bird to the back. I am disappointed about it. I thought it's common courtesy to meet the treating vet FIRST.

Ruby Godinet Posted on Google 1 year ago

Fantastic experience: Amazing every time we go. Positive interactions with every member of staff and always feel my little ones are safe and well cared for.

The Unusual Pet Vets Osborne Park
The Unusual Pet Vets Osborne Park

Thank you so much Ruby ❤️

Yong Hwee Goh Posted on Google 1 year ago

Positive experience: They have a huge range of Oxbow and Burgess items including hay and pellets.

The Unusual Pet Vets Osborne Park
The Unusual Pet Vets Osborne Park

Thanks Yong!

Grant Docherty Posted on Google 1 year ago

Fantastic experience: There was an injured bird just outside of my workplace. It was difficult to find a place that could help, but fortunately The Unusual Pets Vets were able to altruistically provide their service to help a wounded bird. Very friendly and great service. Thank you!

Karen Geneve Posted on Google 1 year ago

Fantastic experience: Very caring and compassionate people. Came today with my baby canary and I am really impressed with the care assistance and compassion we received. Thankyou to the team.

Bec Clark Posted on Google 1 year ago

Fantastic experience: Lovely vet clinic, very helpful and caring doctor and staff. Thank you.

The Unusual Pet Vets Osborne Park
The Unusual Pet Vets Osborne Park

Thank you so much Bec ❤️

Catherine Fenwick Posted on Google 1 year ago

Fantastic experience: Professional compassionate vets for small animals

The Unusual Pet Vets Osborne Park
The Unusual Pet Vets Osborne Park

Thank you so much Catherine ❤️

Bella Posted on Google 1 year ago

Fantastic experience: Lovely receptionists and our vet was very caring towards our bird , he is feeling much better with his shorter beak !.

The Unusual Pet Vets Osborne Park
The Unusual Pet Vets Osborne Park

Thank you so much Bella ❤️

Artur and Jade Skotniczny Posted on Google 1 year ago

Fantastic experience: They are always so helpful and answer all my annoying questions and emails because I live remote. We drive 1600kms to utilise their service for our pet Australian Ringneck

The Unusual Pet Vets Osborne Park
The Unusual Pet Vets Osborne Park

Thank you so much ❤️ we truly appreciate you making the trips and are glad we can help!

Siobhain Lennon Posted on Google 1 year ago

Fantastic experience: I can't thank all the staff for the loving care they showed my daughter and I when caring for her pet mouse. The after care was so amazing and beautiful I would highly recommend them.

The Unusual Pet Vets Osborne Park
The Unusual Pet Vets Osborne Park

Thank you so much Siobhain, that truly means a lot to us. Take care ❤️

Aaron Relf Posted on Google 1 year ago

Fantastic experience: Great knowledgeable vets , that specialise in your little critters that are not cats n dogs.

The Unusual Pet Vets Osborne Park
The Unusual Pet Vets Osborne Park

Thank you so much Aaron ❤️

Helen Lancaster Posted on Google 1 year ago

Fantastic experience: Great thorough consult for our piggie. The vet was able to get lots of lovely stuff out of her cyst and we came home with medication to reduce inflammation. Lovely staff, efficient and attentive care

Charlotte Scott Posted on Google 1 year ago

Fantastic experience: UPV have always been incredible looking after my rabbits. Couldn't ask for a more caring, empathetic and knowledgeable team.

The Unusual Pet Vets Osborne Park
The Unusual Pet Vets Osborne Park

Thank you so much Charlotte ❤️

Cherry Bee Posted on Google 1 year ago

Fantastic experience: I cannot recommend this vet practice enough. They took my beautiful bunny boy in as an emergency on Saturday morning and cared for him greatly. Although after much trying my little man didn’t make it - I will forever be so grateful with how all the staff helped him and supported me and my family through the tough decisions we had to make. When my little guy took his last breath, they took prints of his splooshy nose for us and wrapped him lovingly in a calico wrap for us to take him to his final resting place. I am beyond grateful for the UPV’s caring staff. Thank you

Karrie Scott Posted on Google 1 year ago

Negative experience: I would love to see an Unusual Pets Vet located closer to Butler/Clarkson area. I live in Yanchep and I had an emergency with my bird but there were NO Aviarian vets available around my area. I lost my bird trying to get some help for her

The Unusual Pet Vets Osborne Park
The Unusual Pet Vets Osborne Park

Hi Karrie,

We are truly sorry to hear about the loss of your bird and understand how distressing it can be to find care in an emergency. While we wish we could be available in more locations, it’s not always possible.

We are disappointed to receive a negative review based solely on our location being too far from you, particularly as you have never visited our clinic. We do not feel this is fair to our team who work tirelessly trying to help as many animals as we can.

Please take care and if you ever need assistance in the future or have any suggestions, we’d be happy to help.

Kelly Doherty Posted on Google 1 year ago

Negative experience: Following amputation of my guinea pig's toe, I was told the follow up appointment to check on the toe would be free. Instead they charged me 50 dollars for rebandaging. When I queried it they said the consultation was free but the bandage was 50 dollars. The bandage was no bigger that a band aid. I felt this was misleading and expensive for a bandage!

Mimi Y Posted on Google 1 year ago

Fantastic experience: A huge relief as a rabbit owner to have a vet who’s familiar with less than common pets, open 7 days a week. Everyone I’ve dealt with there have been so friendly, compassionate and knowledgeable and the website makes it really to book it for an appointment.

Elizabeth Lee Posted on Google 2 years ago

Fantastic experience: We can’t thank you enough Dr Sam for your Excellent care and honest yet thoughtful opinions in the way you’ve guided us with every decision we needed to make for our precious guinea pig Bam bam. Although we are not out of the woods post surgery with her fractured tibia, just needed to say how grateful we are for the journey this far. You have a kind and understanding heart and thank you again for accommodating our concerns over this very anxious and stressful period. You have a wonderful way of explaining complexities and great empathy for our guinea pig and for us! Your willingness to explore options and assessments of Bam’s individual needs makes us feel we are in the best trusted and professional medical care. And to Dr Lucinda for your expertise during surgery and your caring ways, thank you so so much!! The nurses that chatted to us while we waited at each visit, Jo, Lissy, Jacynta, Sarah and others who communicated so well, we thank you too! Keep up the Fabulous work you do as a team!

Lara Posted on Google 2 years ago

Fantastic experience: Very happy with the team and all they have done for my bunny Bella. I’m very grateful for all the good medical care the staff continue to provide for Bella and I would definitely recommend them to any bunny owners. The team know what they are doing and are always there to accommodate you and your pet if necessary. Thank you UPV for your amazing work. I trust your team with my precious girl more than anyone else.

medhbh NUGENT Posted on Google 2 years ago

Fantastic experience: Truly caring staff who provide wonderful care at the saddest of times

The Unusual Pet Vets Osborne Park
The Unusual Pet Vets Osborne Park

Thank you so much, that means a lot to us ❤️

Tianna Dowd Posted on Google 2 years ago

Negative experience: i don’t want to be mean but i brought my stimsons python, calliope here twice for swelling to her head. The first time they said it was a lymphatic nerve injury and gave me anti-inflammatory injections (they charge $37 for 5 5mg/mL meloxicam). the second time they told me they thought there could be a gas build up, not fluid and tried to get me to do an x-ray and GI gas imaging procedure to which they wanted to put her under general anaesthesia and keep her overnight, which they quoted me $824 for (and anaesthesia is so dangerous for tiny animals). we went to wattle grove veterinary hospital for a second opinion, the vet hadn’t even held her and told me what she thought it was, one look and she ended up being right in that it was a jaw displacement, she also did the examination with me in the room, talked me through every hypothesis the other vet had and explained why it could or couldn’t be x y or z and did the x-ray the same day, the unusual pet vet would barely answer my questions, it was ‘we’d have to do the procedure to see more’ or ‘it’s hard to say’. i tried to email once we got home to ask a question and the response was to book another consultation. wattle grove charged me $75 for the same imaging procedure unusual pet vet wanted to do for $824, then gave me three weeks of the same 5mg/ml meloxicam injections for $29. i don’t say this to bash the veterinary staff at the unusual pet vet but i’ve got a huge issue with what they charge and i think they do it because they’re banking on people with unconventional pets not having any other choice. even their standard consultation is $145, that’s almost what i paid elsewhere for a consultation and my snake’s entire treatment plan. i am grateful to the veterinary doctors for seeing me for an emergency appointment and giving me their time, the nurses i interacted with were good but i don’t recommend going here if you can get in somewhere else.

The Unusual Pet Vets Osborne Park
The Unusual Pet Vets Osborne Park

Dear Tianna,

Thank you for sharing your experience with us.

We sincerely apologise for any inconvenience or frustration you experienced during your visits with us.

We would like to address some of the points you mentioned in your review. Firstly, we take pride in having some of the best reptile veterinarians in the country. Our team undergoes extensive training and continuously educates themselves to provide top-notch care for all reptile species. Unfortunately this experience and expertise does mean that some of our prices are higher than what some local general practice dog and cat vet clinics charge. It would be the same if you wanted to see an expert human doctor over your general practitioner.  Our pricing structure is the same across all our veterinary clinics across Australia and in line with what all the other leading exotics veterinary clinics charge.

Additionally, our consultations are designed to be thorough and comprehensive, generally running for twice as long as standard clinic visits at most other vet clinics. This does mean that our consult price can appear "higher" when comparing a 15 minute appointment with one that is twice as long. 

By focusing exclusively on exotic pets like reptiles, we can tailor our veterinary care specifically to the unique needs of these animals. We regularly anaesthetise reptiles and disagree with your comment that it is dangerous, there are always some risks however complications are very rare.

Regarding the price discrepancy between our clinic and the other clinic you visited, it's important to note that the price comparison you mentioned doesn't account for the fact that the services being offered were very different. Our estimate included analgesia, general anaesthesia, multiple radiographs and hospitalisation, rather than a single x-ray. We  apologise for any confusion in this regard and agree we could have explained this better. 

As for the medication cost difference, we acknowledge the $8 discrepancy and apologize for any inconvenience it may have caused. We are committed to reviewing our pricing structure to ensure consistency and fairness for all our clients.We understand the importance of affordable and effective veterinary care, and we strive to offer fair pricing for our services.

We are glad to hear that you found a satisfactory resolution for your pet's condition at another veterinary hospital. Your pet's health and well-being are our top priorities, and we are grateful for the opportunity to care for them. 

We value your feedback and hope the above provides some more context to your concerns.

Take care and if you have any further questions or concerns, please don't hesitate to reach out to us directly. Have a wonderful week.

Janette Schmidt Posted on Google 2 years ago

Fantastic experience: I have just taken on board an abandoned rabbit and her 9 week old daughter. The Mum has issues with her eyes and I have decided to have Thr Unusual Pet Vets in Osborne Park assist with this. My vet has been amazing and really cares about my girls. She is sensitive to my lack of finances and sent me instructions on how much of each medication I have to administer each day. (8 lots!). My last visit to the vet was cut short due to a pet emergency. The vet said to send her all my queries and she would reply back to me. I feel confident in my vet and that Crumpet will receive the best of care.

yogi Bear Posted on Google 2 years ago

Positive experience: Caring and kind staff. Prices for services is ridiculous my daughter had to pay after pay almost a $1000. Also l question if all those tests where necessary My daughter is very upset and feels ripped off.

The Unusual Pet Vets Osborne Park
The Unusual Pet Vets Osborne Park

Hi Yogi Bear,

Thank you for taking the time to pass on your feedback.

We are a little confused by your review though as we provide estimates which are approved by the client before going ahead with anything, this way there is full transparency about what different tests, hospitalisation, medications, or surgical procedures cost. Your daughter would have approved the estimate before going through with anything, which is why we are confused about your feedback.

We can also assure you that no test we would recommend is ever unnecessary, we put our patients first and only recommend what is the best for them.

We would be happy to chat to you or your daughter about any questions you may have. Feel free to give us a call and speak to either Sam (owner) or Cindy (practice manager).

Thanks and have a great afternoon.

Stace Posted on Google 2 years ago

Fantastic experience: They were very helpful over the phone when I had queries

The Unusual Pet Vets Osborne Park
The Unusual Pet Vets Osborne Park

Thank you so much Stace ❤️

Katie Amato Posted on Google 2 years ago

Fantastic experience: Friendly and professional. Highly trained to deal with these unusual pets and also as the name suggests, Unusual pets like Mice, rats, Guineapigs, all birds and lizards. What is your furry, scaly or feathered family member worth to you?

The Unusual Pet Vets Osborne Park
The Unusual Pet Vets Osborne Park

Thank you so much Katie!! :)

Franklin Baden - Powell Posted on Google 2 years ago

Fantastic experience: Very knowledgeable and caring people with a really positive vibe. Great advice and got my girls back on track. Wasn't too expensive either.

The Unusual Pet Vets Osborne Park
The Unusual Pet Vets Osborne Park

Thank you very much Franklin ❤️

Antony Day Posted on Google 2 years ago

Fantastic experience: Dr Lucinda was caring, knowledgeable and confident. We know our chook Macaroni is in good hands. The staff are friendly, accommodating and thoughtful. Can't thank them enough. Even if our little hen doesn't make it we know she's been given the best chance at life.

Linda B Posted on Google 2 years ago

Fantastic experience: Thank you so much Dr Kat and team for taking such great care of my Jedi. Super professional, with sincere empathy and honesty through the whole process.

The Unusual Pet Vets Osborne Park
The Unusual Pet Vets Osborne Park

Thank you so much Linda ❤️

Alythea Campbell Posted on Google 2 years ago

Fantastic experience: Dr Green was very informative and helpful:) Also patient with all my questions!! Thank you!!

JustAnotherDinosaur Posted on Google 2 years ago

Fantastic experience: Great people, great service. They always take care of my rabbit well and have lots of good treats and toys to buy to reward him with after the trip to the vet

The Unusual Pet Vets Osborne Park
The Unusual Pet Vets Osborne Park

Thank you so much ❤️

Sarah Kata Posted on Google 2 years ago

Fantastic experience: Thank you, Dr Holly Yang. I brought in my beautiful toughest little rabbit, Elsa and unfortunately had to say goodbye. After 8 year's with my girl I could not contain my emotions. Dr Yang was so professional, honest and caring every step of the way. Today 2 weeks later I received a sympathy card in the post. An unexpected yet special touch.

Catherine Worroll Posted on Google 2 years ago

Fantastic experience: Super helpful and friendly with my sisters huge koi fish!!

Charlie Chapman Posted on Google 2 years ago

Fantastic experience: i brought my bird in for a nail trim, they handled him incredibly well.

The Unusual Pet Vets Osborne Park
The Unusual Pet Vets Osborne Park

Thank you very much Charlie ❤️

Mujtaba Al-majeed (Muji) Posted on Google 2 years ago

Fantastic experience: Friendly staff and great veterinarians. They have helped out my bird on two occasions now, and I am grateful.

The Unusual Pet Vets Osborne Park
The Unusual Pet Vets Osborne Park

Thank you so much ❤️

Rebecca Pettersen Posted on Google 2 years ago

Fantastic experience: Friendly vet service with great advice and options given for treatments.

The Unusual Pet Vets Osborne Park
The Unusual Pet Vets Osborne Park

Hello Rebecca, we're sorry to hear you feel that way. We don't seem to have you listed as a client, perhaps you could call or email us so that we can look into your visit and see if we can help clear up any questions you may have about our costs :) Kind Regards, from the UPV Team

toby semler Posted on Google 2 years ago

Fantastic experience: The very best of you have an unusual pet. You pay for them, but they're the best.

tiegan brown Posted on Google 3 years ago

Negative experience: They have been very mean to me over the past few days and they don't care about my emotional wellbeing even though I'm autistic and very sensitive.. Lucinda is the only vet worth seeing.

The Unusual Pet Vets Osborne Park
The Unusual Pet Vets Osborne Park

Hi Tiegan,

We hope you are doing okay and understand that you are quite upset with our decision to no longer offer veterinary services to you or your family. As discussed, we didn't make this decision lightly however felt we had no choice after the constant issues. We have a duty to protect our staff.

We really wish you would accept our decision and move forward from here. We have offered all the support and health care contacts that we can to help you process this.

We truly wish you and your family all the best however would please ask that you abide by our wishes and stop trying to contact our staff constantly both privately and through our business.

Leaf Yip Posted on Google 3 years ago

Fantastic experience: Bright my mice there And Everyone is awesome here!

The Unusual Pet Vets Osborne Park
The Unusual Pet Vets Osborne Park

Thank you so much ❤️

Jimmy Morgan Posted on Google 3 years ago

Fantastic experience: I had Dr Sam Loughridge to treat my rabbit. He is natural animal person as my rabbit went up to him straight away. He did a great job explaining the issue and was very gentle and understanding with my pet. I find some vets to be a bit rough / cold but Sam is exceptional with animals. I fully recommend Sam to anyone with rabbits and probably all other small animals. On the downside the appointment was 20m late and I felt the fees were a little on the higher side ( as an example the 24hr pet vet was cheaper for a consult at 2am in the morning ) but I guess you also get what you pay for, the 24hr vet didn't solve the issue or have the ability to flush tear ducts. So overall if you want an exceptional vet for unusual animals to solve complex medical issues this is the best place I have found in Perth.

Amanda Ranford Posted on Google 3 years ago

Fantastic experience: Dr Shona was so kind and caring while dealing with the terminal illness of our beloved pet chicken. She was calm and reassuring and very thorough and knowledgeable. We can't thank her enough for making a terrible ordeal more bearable.

The Unusual Pet Vets Osborne Park
The Unusual Pet Vets Osborne Park

Thank you so much Amanda ❤️

kellie seery Posted on Google 3 years ago

Fantastic experience: This place was incredible! Unfortunately I had to take my pet rat to cross the rainbow bridge today and the staff was the most compassionate people you could have hoped for. I opted for a at home burial. The shroud they wrapped her in was simply beautiful. They even made some little ink paw prints of her. This is my first time having to personally deal with a vet appointment to help a animal pass the rainbow bridge. The comfort the staff provided will stay with me forever. Thankyou.

Jennifer Joyce Posted on Google 3 years ago

Fantastic experience: What a great and busy little place. Found an injured Budgie and was suggested this place. Gorgeous staff!

The Unusual Pet Vets Osborne Park
The Unusual Pet Vets Osborne Park

Thank you so much Jennifer ❤️

Bernard Dinneen Posted on Google 3 years ago

Fantastic experience: Very good service. Highly Recomended.

The Unusual Pet Vets Osborne Park
The Unusual Pet Vets Osborne Park

Thank you so much Bernard!

Future Lights Posted on Google 3 years ago

Fantastic experience: I took my bun here for the first time last week when I became concerned by his strange behavior. I called UPV and they booked me in immediately for an emergency visit and were waiting on standby, where he was whisked away upon arrival. The vet returned after assessing him and explained the situation clearly, gave us our options, told us exactly the prices and showed us a clear breakdown of costs, and answered any questions we had. As our funds are extremely limited the vet offered us ways to cut the costs down a bit while still providing optimal care. Our boy had to stay overnight as a critical patient and was watched 24hrs by a nurse so he was always in good hands. He was treated wonderfully and we are so happy that he recovered and is back to his old self. UPV were there to answer any questions when we took him home, and even slipped in a quick check up the following day. They provided us with everything we would need for going home plus a written report on his stay and how to care for him in the following days. We definitely have UPV to thank for our boy being with us. The swift, expert care he received saved his life. The clinic is clean and comfortable, with several exam rooms. There’s lots of parking just out front. They also sell various things for small animals (mostly the cuddly kinds) such as beds, toys, and treats. I’ll definitely be going back here in the future, but hopefully not in an emergency again!

Tyla Ridley Posted on Google 3 years ago

Fantastic experience: A big thanks to Dr.Kelly for seeing our guinea pig, Mr.P today. She was so lovely and was able to provide all the information & more! We’re happy to know that our piggy is happy & healthy with the help of Kelly cutting his nails. Price was reasonable for an overall checkup. Highly recommend bringing your little loved ones to Dr.Kelly

Bradley Buckland Posted on Google 3 years ago

Fantastic experience: Very good. Kelly was amazing at handling our pet galah.

Elle Fen Posted on Google 3 years ago

Fantastic experience: Easy online booking system. Did not have to wait at all in the waiting room. Best Vet I have been to. Dr Holly was awesome. My guinea pig was very well looked after.

The Unusual Pet Vets Osborne Park
The Unusual Pet Vets Osborne Park

Thank you so much Emily ❤️

Nicole Duszyńska Posted on Google 3 years ago

Fantastic experience: I came in with my very ill rat, Einstein, who unfortunately passed away. The vet took him in immediately and began stabilising him, and gave me the options. I decided euthanasia was the best thing to do in his condition. The vets and nurses were so supportive, understanding and patient. They gave me time with him and even took his little paw prints. They were very sympathetic and gave me a lot of time. I even paid much less than I expected to. Today I unexpectedly received a letter in the mail from them. It is a handwritten card with a beautiful photo of a rat on the front and a packet of Everlasting Daisy seeds that I will be planting over Einstein’s little burial spot. This is the most thoughtful thing I have ever gotten and I am so grateful for the amazing staff at UPV. Thank you so much for all you do, I appreciate you guys ❤️

The Unusual Pet Vets Osborne Park
The Unusual Pet Vets Osborne Park

Thank you so much Nicole, that means a lot to us ❤️

Wendy Lamu Posted on Google 3 years ago

Fantastic experience: Here is the kindest vet I ever met! My back yard lovely wild baby bird was very sick and they agreed to treat it freely. Great place and very kind staff!

The Unusual Pet Vets Osborne Park
The Unusual Pet Vets Osborne Park

Thank you so much Wendy!

Daniesha Middleton-Black Posted on Google 3 years ago

Fantastic experience: Extremely happy with these guys took my little one latte here for neutering, vaccines and microchip on friday, they answered all questions I had and went through the medication with me ever so nicely, they took the time on the phone aswell when I called to explain all the costs and how it all goes, highly recommend these guys for any little creatures you have will be back next year with my little girl flopsy

The Unusual Pet Vets Osborne Park
The Unusual Pet Vets Osborne Park

Thank you so much Daniesha!

Peta Hardie Posted on Google 3 years ago

Fantastic experience: Our lovely little bunny Max is now back to good health thanks to the caring Vets and staff

ZXR1973 Posted on Google 3 years ago

Fantastic experience: Good place to go to get some answers why a pet died. As hard as it was the staff were very nice. Obviously expensive but worth it for piece of mind.

The Unusual Pet Vets Osborne Park
The Unusual Pet Vets Osborne Park

Thank you so much, we really appreciate your feedback

jenny yealland Posted on Google 3 years ago

Fantastic experience: Thank you so much UPV Osbourne park! My poor little bun Twitchy was so ill on Friday morning when I took him in, I really thought he wasn’t going to make it. With GI status and an enlarged kidney which was failing it didn’t look good for him. Vet Kelly was amazing!!! She was so compassionate, informative and did everything she could to support my little man and my budget. Yes this is an expensive place! But who can put a price on their beloved pet who is family! It was worth every cent and could have been a lot more expensive if it wasn’t for Kelly really looking at what was needed and the hole picture. Originally it looked like his kidney would be removed but Kelly wanted to give supportive care and review again at the end of the day to see if there was any improvement before making the decision as he was so Sick and the procedure would be risky. After 2 days and one night of supportive care twitchy got to come home with me as his kidney has reduced nearly back to normal size! He is bouncing around like his happy self again after the amazing support he was given at UPV. Kelly really listened to me and went through every and best options for my little man to have a fighting chance. Thank you to everyone there and especially Kelly as I was a mess and the support you provided me was exceptional! I have complete trust in this vet and could not recommend her more highly!

Kirsty Kendal Posted on Google 3 years ago

Fantastic experience: I had a very sick bunny that unfortunately we had to give the final act of kindness. The staff were so wonderful and understanding. Fantastic, knowledgeable and friendly staff. Highly recommend!

The Unusual Pet Vets Osborne Park
The Unusual Pet Vets Osborne Park

Thank you so much Kirsty!

Alice McCullagh Posted on Google 3 years ago

Fantastic experience: The Unusual Pet Vets provided great care for our ratties. They were especially kind when it was time to get our last rat put to sleep, taking extra time and care to explain the proceedure to us, and ensuring that our animal was as comfortable as possible. They even took the time to make a little print of her paws Can't recommend them highly enough for end of life care for small or unusual creatures. For some proceedures and medications, they are a little more expensive that other vets - I've always been happy to pay a bit extra due to the quality of their service. However, they are always very transparent about costs.

The Unusual Pet Vets Osborne Park
The Unusual Pet Vets Osborne Park

Thank you so much Alice ❤️ that means a lot to us and we really appreciate it.

CJ Coyles Posted on Google 3 years ago

Negative experience: The difference in helpfulness between here and UPV Murdoch is incredible. Murdoch actually want to help you and they’re fair & reasonable. UPV Osbourne Park have always got a no-can-do attitude. Would rather drive an extra 40 minutes to Murdoch then visit Osbourne Park.

The Unusual Pet Vets Osborne Park
The Unusual Pet Vets Osborne Park

Hi CJ,

Thanks for taking the time to pass on your feedback. We are quite disappointed to read it and would love to chat to you about where we went wrong at our Osborne Park clinic. I just tried to give you a call and have left a voice mail, if you could call either myself (I'm currently at our Ferntree Gully clinic in Melbourne) or our other director Dr Sam a call at Murdoch to discuss we would greatly appreciate it.

We also wanted to let you know that we are actually the same business at both Osborne Park and Murdoch with staff that travel between the locations so your negative review here actually affects us at our Murdoch location too.

Hope to hear from you soon and have a great day!

Dr James

Arvid Westrup Posted on Google 3 years ago

Fantastic experience: Montana the Flemish Giant was very well behaved for Vet Holly. Never seen that before. 5 stars and thank you!

The Unusual Pet Vets Osborne Park
The Unusual Pet Vets Osborne Park

Thank you so much Arvid!! ❤️

C Moir Posted on Google 3 years ago

Fantastic experience: We have had scheduled appointments and emergency consultations for our exotic pets at Unusual Pet Vet in Osborne Park!! Fantastic service and animal care. Xx

The Unusual Pet Vets Osborne Park
The Unusual Pet Vets Osborne Park

Thank you so much ❤️

slimeball mcgee Posted on Google 3 years ago

Positive experience: really good for any animal thats not a cat or dog, just very pricey

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