Para Hills Veterinary Clinic
Information about Para Hills Veterinary Clinic
Opening hours
- sunday: (closed)
- monday: (closed)
- tuesday: 7h-19h
- wednesday: 7h-19h
- thursday: 7h-19h
- friday: 7h-19h
- saturday: 8h-12h
Welcome to Para Hills Veterinary Clinic, your locally owned veterinarian in Para Hills, serving Salisbury and North-east Adelaide, including Modbury and Mawson Lakes, for over 50 years. We understand that pets are family, which is why our caring team provides compassionate, professional support tailored to meet every need.
Our services include everything from general vet care and check-ups to advanced veterinary surgery. We excel in pet dental care, alternative treatments, emergency services, and state-of-the-art diagnostics. With a friendly approach and decades of experience, we are committed to maintaining the highest standards of pet care. Book your appointment today to give your pet the treatment they truly deserve.
At Para Hills Veterinary Clinic, our experienced veterinarians and staff are dedicated to providing high-quality pet care and treatment. We treat each pet like family, offering personalized care ranging from routine check-ups and vaccinations to emergency treatments and surgeries. Whether you're a long-time client or a new pet owner, we invite you to come and experience the exceptional veterinary service we provide for all kinds of pets.
Our comment from InfoVet about Para Hills Veterinary Clinic:
Welcome to Para Hills Veterinary Clinic, a trusted haven for pet care in Australia. Our clinic is renowned for its compassionate care and exceptional service towards all kinds of animals, whether they are furry, feathery, or scaly. Clients consistently express gratitude for our empathetic and professional staff, who are dedicated to providing the best possible care for their pets. Many say we've gone 'above and beyond' in emergencies, quickly accommodating distress calls and ensuring that animals receive timely treatment.
Our clients love the friendly and knowledgeable team who treat pets as their own, fostering a warm atmosphere where owners feel supported and informed. Their experiences range from routine check-ups to handling complex medical issues where our comprehensive care shines through, earning us numerous heartfelt recommendations.
However, some recent feedback has highlighted concerns regarding wait times during busy periods and occasional administrative oversights. We acknowledge these challenges and are committed to enhancing our services and ensuring that every visit is a positive experience.
Overall, Para Hills Veterinary Clinic remains a highly recommended place for your beloved pets, where care, understanding, and professionalism come together to ensure your furry friends get the best treatment possible.
Para Hills Veterinary Clinic: Reviews
Fantastic experience: Always professional, empathetic and mindful of the stress of sick fur babies. Much appreciated
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Fantastic experience: Huge shoutout to Para Hills Veterinary Clinic! While other vets turned us away, they stepped up to help a distressed bird we found in our backyard on a 40-degree day. Their compassion and willingness to take in a suffering animal in an emergency speaks volumes about their character. Truly caring and professional staff. Thank you for being there when it mattered!
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Fantastic experience: Great team and service as always
Fantastic experience: Treats all their clients, wether furry, feathery, or scaly and the humans accompanying them with expertise and compassion.
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Positive experience: My doggie Seth and I saw Kobi today, she was brilliant with him. He’s a very anxious reactive dog and she was so kind and patient with him. Wonderful experience today, thank you Kobi x
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Fantastic experience: Thank you Dr Trudy for seeing Kismet in your lunch break so he didnt have to wait another day when he was at end of life. Then a few weeks later, you came in and opened the clinic after hrs to put Shadow to sleep so I could have one more day to say goodbye to him. And thank you again for desexing at no charge the semi ferals I trapped abandoned next door. I am blessed to have you caring for my babies.PS And thank you Dr Trudy and staff for being available to answer my quandry re Phil's insulin dose when he slipped out of remission on a Sunday and then for chasing up the required insulin when all the local chemists said not immediately available . Above and beyond.
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Fantastic experience: Kind and understanding staff, they gave my cat a mouse toy and me a candy cane for xmas!
Thank you so much for your review, we are glad your cat enjoyed the toy :)
Fantastic experience: Para Hills Vet Clinic – with deepest gratitude to Dr Trudy Seidel Para Hills Vet Clinic is truly blessed to have a very special and precious person — Dr Trudy Seidel. I am deeply grateful for her outstanding expertise, knowledge, wisdom, and genuine care for my two beloved cats, Lucky and Melody. Every single visit with Dr Trudy has been far more than just an appointment. I always return home wiser, reassured, and inspired with new ideas on how to make my little angels happier, healthier, and more comfortable. Her advice is thoughtful, practical, and filled with compassion — it comes not only from professional excellence but from a truly caring heart. My dear Lucky is now nearly 20 years old and has been through very serious and dangerous operations, performed by specialist Dr Jo Elliott. Throughout this journey, Dr Trudy’s guidance, support, and ongoing care have been invaluable. Her ability to see the whole picture — medical, emotional, and quality of life — has meant the world to me and my cats. Dr Trudy treats animals as if they were her own, with patience, kindness, and deep respect. You can truly feel how much she loves what she does. Para Hills Vet Clinic is not just a veterinary clinic — it is a place of trust, warmth, and exceptional care. From my heart, thank you Dr Trudy and the entire Para Hills Vet team for looking after my precious companions with such dedication and love.
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Fantastic experience: Vet helped our dog with a grass seed. Booked om the day very decent prices
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Fantastic experience: We have been seeing Dr Trudi for over 20 years. She is the best, an extension of family. Been with us through many dogs and always serves us to the best of her knowledge and wisdom. Highly recommend!!
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Fantastic experience: Very nice and helpful,they took in a bird my son found,Nice staff,who were going to care properly for the lorikeet,needing special care,thankyou.
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Fantastic experience: Absolutely amazing people who have taken care of my Lil Micky thank you ❤️
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Fantastic experience: I love the care and concern Para Hills Vet Surgery has not only for a pets, but also for us humans. The understand what our companions mean to us. And they do their work with great care and compassion. Thank you!
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Fantastic experience: Outstanding Veterinary Clinic, all the staff are extremely kind and professional. Iv'e had numerous questions for the Dr who had no issues answering anything helping with multiple family pets. Highly recommend!
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Fantastic experience: This was not our regular clinic, however it was time for our beautiful pup to pass on and we needed to find a clinic nearby. We got lucky. All staff were wonderful, full of compassion and understanding. He went peacefully due to their professionalism and care. Thank you.
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Fantastic experience: Exceptional Compassion and Speedy Care at Para Hills Veterinary Clinic I cannot speak highly enough of the team at Para Hills Veterinary Clinic. We called in a panic about my mother's dog, Evie, and were incredibly relieved when they managed to book her in to see a vet within just a couple of hours. The vet who saw us was truly wonderful—so kind, patient, and immediately put us at ease. He quickly diagnosed the issue and prescribed anti-inflammatory tablets. The treatment was incredibly effective. Within 24 hours of starting the medication, Evie was visibly much better and more comfortable. Evie is exceptionally precious to our family, especially since we recently lost our dad, and knowing she received such prompt and high-quality care made a huge difference to us. We are so grateful for their professionalism and the compassionate way they treated our dear girl. If you are looking for a veterinary clinic that cares and acts fast, this is the one.
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Fantastic experience: I honestly found from my first ph call to arriving at the surgery.The staff couldn't have been more helpful. So compassionate and respectful to us and our in care Koala Bluey. Couldn't praise them enough Appreciate all you did for Bluey . Can't thank you enough.
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Fantastic experience: What an amazing group of people. Caring and full of kindness when i brought in a hurt pigeon. Thank you so much xxx
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Fantastic experience: Wealthy of knowledge, understanding and caring
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Fantastic experience: I had to say goodbye to my beloved Nugget recently but could not attend our regular clinic. What I appreciated most about the Para Hills clinic was the cosy little room around the side where we had peace and privacy to spend our last minutes with him. Thank you so much to the staff for their care.
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Fantastic experience: The staff are always kind and friendly.
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Fantastic experience: The staff at this clinic were wonderful. They diagnosed an unusual condition with my rabbit promptly,advised me of my options,and were incredibly caring and supportive when I sadly had to say goodbye. I can't recommend them highly enough. Thankyou.
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Fantastic experience: The staff here are just phenomenal. Their care for the animals they look after is unparallelled and their empathy is genuine. The whole team is generous with their time and resources to support their clients and the community. Just amazing.
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Fantastic experience: After having gone to other vets across the years, I have never been to a vet clinic where they truly live the animals like this vet. All the staff greeted my dog as they went past, the vet nurse on the desk is always super friendly and makes you feel at home. The vets that i have seen have taken time with my dogs, especially my older more nervous dog. I wouldn't hesitate to recommend this vet clinic to anyone that asks.
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Negative experience: Awful experience with this vet. Wish i had read their reviews prior to bringing our girl here.
We are truly sorry that we were not able to help you in this circumstance, we are legally bound by rules set by the vet surgeons board.
Fantastic experience: I can’t thank the entire team enough for the incredible care they gave our chocolate Labrador after he was hit by a car. It was one of the most terrifying moments we've ever faced, but from the moment we arrived, the staff were calm, compassionate, and completely focused. Dr. Kobi was absolutely amazing—thorough, gentle, and incredibly reassuring. The whole team worked quickly to assess and diagnose our Lab, all while keeping us informed and comforted. Their empathy and professionalism meant the world to us during such a stressful time. We’re beyond grateful for the care and dedication shown to both our dog and our family. Thank you for everything.
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Fantastic experience: My wife has been associated with Para Hills Vet Clinic for nearly fifteen years with the care of our oldest dog Sasha and our middle dog Lucy. When I met my wife over a decade ago, she immediately recommended that I take my own dog Paris (deceased) there. As Paris aged became unwell, Dr Cathy and the staff provided expert, sage, advice and care until Paris passed over The Rainbow Bridge. When we, eventually, bought a new puppy, we immediately took her to Para Hills Vet Clinic for a general checkup because we trust the professionalism and care they have provided us over the years. Now that Sasha is nearly fifteen years old, and in declining health, we have turned to Dr Cathy and the staff at Para Hills Vet Clinic for advice on how to manage her dignified journey towards The Rainbow Bridge. We value their opinion and know that they will only do what is best for our girls. My wife and I have only high praise for Para Hills Vet Clinic and absolutely endorse them to care for your pet. Best Clinic on Earth! Jamie and Andrea V
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Negative experience: This place will cost you money you don't need to spend and will harm your pets like they did with mine. I'll never go there again.
Hi Cath, We would never intentionally harm any pet, and yes we understand that health care for pets is costly but we do try and offer options for people who can't afford everything. Unfortunately I don't know which pet this refers to, or what options were able to be offered. If you would like to call us I would be happy to discuss this with you further and see if we can help your pet. Dr Trudy, Para Hills Vet.
Negative experience: I spend $170 for my 8 week kitten to treat the kitten ringworm the vet only recommend a fungal cream cost me $70 and it didn't help and the kitten know got all over his skin probably the want more visit same my private dentist.
Fantastic experience: Great service really nice people. Good prices. Would not take my bird anywhere else.
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Fantastic experience: These are amazing caring people. They helped me through the loss of one very beloved dog, to a more than a year later helping me with my new fur baby. There staff are wonderful And Puppy classes are fantastic and so informative. Thank you para hills vet
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Fantastic experience: I took an injured crested pigeon here a few weeks ago and the lady at the reception desk was so friendly and helpful she even rang me later to give me an update
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Fantastic experience: I have been takeing my parents and my dogs for years and years . I live about total 30 mins each away i will allways go here. All the staff are fantastic. The staff are so friendly, careing and patient because one my dog dont like other dogs and some people because another owner used be abusive to her .I allways tell people take there animals here . I would like say a big thank you to Para Hills Vet for my lovely sympathy card. It was very hard have my dog (15yrs old ) put down because it was my dog and I got dog when my dad past away. They so careing and didn't hurry me up . They had a very private nice area to say goodbye to my dog.
Thank you so much for your kind words. We're truly sorry for your loss and grateful we could be there for you during such a hard time. It means a lot to us that you’ve trusted us with your pets over the years. We're always here for you and your furry family.
– The Para Hills Vet Team
Fantastic experience: Words can’t express how grateful my partner and i are with para hills vet clinic! we have always taken our children (dogs) here and they have gone above and beyond to help us out especially Dr Monique she is the most kind soul and has catered to our dogs needs, one of our dogs suffers from anxiety and panic attacks and they have always specially acquainted for him and on our most recent experience we were stuck in bali and our smaller dog had a bite wound to his face and rear and they were so lovely to keep us updated with the situation and give us the information at the time we we’re struggling to receive, we are forever grateful to these kind wonderful people i would strongly recommend this vet to anyone struggling with their dogs.
Fantastic experience: Great staff, they were happy to check a found stray cat for a microchip, it looked very similar to a family member's lost cat, unfortunately no chip detected. The once fiesty kitty came home with me anyway n now loves cuddles, pats & sleeping on my bed.
Thank you for your lovely review and for going out of your way to help that sweet stray cat! We're always happy to check for a microchip and do what we can to help reunite pets with their families. It’s heartwarming to hear that the little one has found a loving home with you.
– The Para Hills Vet Team
Fantastic experience: Great staff, friendly efficient service. I particularly love that the waiting room has separate areas to keep patients apart to reduce anxiety. This makes the whole experience so much nicer when we take our nervous dog for visits.
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Positive experience: They really care for their patients. The Receptionist greets both the owners of animals/patients & the animals. This was my 1st time there, I was impressed.
Fantastic experience: Excellent service from the front counter to the vet. You can really tell when they have a genuine, caring attitude towards your pet. Thankyou.
Thank you for the lovely feedback! It means so much to us to know you felt genuinely cared for from the moment you walked in. We’re passionate about what we do, and it’s wonderful to hear that it shows. Looking forward to seeing you and your pet again!
– The Para Hills Vet Team
Fantastic experience: It was the nearest vet at the time and turned out to be a very good one. We have since moved and are about a half hour drive away. If we have an emergency the nearest vet would be the only option, but for a routine checkup we would go back to Para Hills.
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Fantastic experience: Very caring and compassionate. Top care for dogs and cats!!
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Negative experience: I wanted to share some feedback about the recent service for my pet, Mooli, as I wasn’t entirely happy with the experience. During his nail trimming, two of his nails were cut too short, which caused bleeding. Unfortunately, no bandage was applied to help stop it. Additionally, the service felt incomplete as his front toenails still needed trimming, and when the session was over, my pet was awkwardly brought to my car without any explanation. Despite these issues, I was still charged for the full service. I understand that things can happen, but I’d like to kindly suggest a little more care and attention when handling pets in the future. They’re family to us, not training tools for staff. Thank you for taking the time to consider my feedback.
Fantastic experience: Awesome practice, Very friendly staff and always there to help
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Fantastic experience: Nothing short of amazing. Simply wouldn't trust another vet for any of my pets. Even when it was time to say goodbye the empathy, comfort, love and support was just so refreshing. So greatful
Hi Mel,
Thank you so much for your kind words during such a challenging time. We understand how deep the bond with a pet can be, and we are truly honoured to have been part of your journey. Saying goodbye is never easy, but we hope the comfort and care we provided helped in making this transition a little easier. Our thoughts are with you and your family, and we're always here if you need support in the future.
Fantastic experience: Highly recommend Senior Vet Sabrina who was extremely knowledgeable, thoughtful, caring and understanding when it came to dealing with mum's cat and his health issues. It's so important to find a vet who shows both empathy and knowledge. Thank you so much.
Fantastic experience: Best most caring and accommodating vet ever! They looked after my cat whiskey like the princess that she is.
Hi Vanessa,
Thankyou for your review! We appreciate it!
Fantastic experience: I have taken my dog to the vets here since I got him over 4 years ago and all the staff are very good. My Benji loves going there and his problems are quickly sorted out. I give them full marks.
Hi Sandy,
Thankyou for your review! Benji is always so sweet when he comes to see us!
Fantastic experience: Really lovely staff! They took their time with my 1 year old and 14 year old dog to give them treats and be friendly to make them more comfortable. Thank you
Fantastic experience: Friendly staff, easy access and 3 separate waiting areas.
Fantastic experience: Trudy is lovely! So much heart & compassion for animals & their families. Highly recommend!
Fantastic experience: I recently attended Para Hills Vet clinic with our Doberman, knowing she needed end of life care. I would like to thank the nursing and veterinary staff for their care and altruistic approach. My girl received the most wonderful send off with comfort, treats and even cake. From my family to yours and on behalf of our precious girl, we want to say thank you and God bless you all.
Fantastic experience: Great service. Friendly vets and vet Nurses. They really do care for your pet baby.
Thank you for your 5 star review!
Fantastic experience: Excellent service, All staff explain every detail of surgery and recovery and Follow up any progress . Extremly Happy
Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!
Fantastic experience: My cavoodle was very sick with a gastro virus and we were going away within a few days, they fitted us in for appts and sorted her out very quickly so we were happy to leave her. High recommended this vet clinic, staff helpful, understanding and reasonably priced.
Fantastic experience: The whole team are wonderful. Had my old cockerspaniel and new puppy in for different things and the care by the vets is second to none. The owner was at puppy school and is amazing and very helpful. After really bad experiences elsewhere, I highly recommend this vet.
Hi Paul, Thankyou for your kind words and review! I am so glad you had a positive experience with us and look forward to caring for your animals in the future!
Fantastic experience: Excellent practice. Vets are gentle and respectful of nervous animals. 100% recommend.
Hi Dehane, Thankyou for your kind words!
Negative experience: I've taken a month to write this review, we've emailed the vet stating we had to put our dog down and say goodbye, with no response. I took my dog with concerns around bloating and overall health twice, once in Jan, then Feb. Come April, I take my dog again for the same concerns on a Friday, saying goodbye on a Sunday. SASH were 10/10 with him. I would recommend anyone with health concerns for dogs at aged 12 or older ASK for bloods, because it's not offered. If you've got a dog with running poo or bloating get a blood test done straight away by another vet. I had to say goodbye to my best mate, which wasn't the issue. It was the suddenness and fact I'd gone to TRUSTED sources for assistance.
Hi Daniel, I am so sorry that we have not responded to your email. I have checked back through our emails and still can't find an email that you sent (I wonder if it went to spam and was deleted from there?) . I know when we last saw Ali the vet was very worried about him, and I am sorry that you have lost your best mate. I know it is too late for you now, but we really didn't know that Ali had passed (our last update from sash was from the 20/4 which would have been the saturday when Ali was still here), and our thoughts and sympathies are with you all.
Fantastic experience: Exceptional vet clinic! From the warm welcome for both us and our furry family members to Dr. Allana's exceptional care, every visit exceeds expectations. Highly recommended for anyone seeking top-notch care for their pets.
Hi Alicia, Thankyou for your review! We are honored we exceeded your expectations. We agree, Dr Alanna Knight is incredible! We are very fortunte to have her as apart of our team
Fantastic experience: Caring people who help you and are obviously concerned with both the pet and their human family. I cannot recommend these people highly enough.
Positive experience: The vets are very friendly and the prices are decent. I like the fact that they discuss the costs upfront with you before they proceed with anything. Nothing is hidden, all the vets are open and honest. The vets have always been kind and easy to talk to which is always a nice surprise.
Fantastic experience: Dog loves seeing this Vet Easy parking Clean Vets friendly/ informative. They take the time to explain the facts. Other staff friendly/ helpful
Fantastic experience: It was time for my friends 18yr old dog to go to sleep. The young ladies were so kind and caring . They were thoughtful and helped make it gentile caring passing. Absolutely wonderful vets .
Fantastic experience: First time visited. Staff and vet were very caring and helpful. Fees very reasonable
Fantastic experience: All the staff at PHVC are wonderful. They can't do enough for you and your fur babies. They are all like family to me.
Positive experience: Please take your bird to a specialised exotic vet. Although the vet was lovely & picked up the medical issue with my parrot immediately, she referred me to another exotic vet who could provide Coco with the treatment she needed. Please do not say you can diagnose & treat birds when you cannot. The receptionist should have referred me to the exotic vet immediately when I called & saved me precious time & consult fee. Coco unfortunately passed away. The Unusual Pets at Prospect did their best try & save her.
Fantastic experience: Great honest information on the issue with our kelpie. I would definitely recommend
Fantastic experience: Always so lovely and helpful. My dog loves being at this vet! :)) helpful staff, lovely doctor.
Fantastic experience: Para Hills has been my vet for over 15 years. There gave been times when I get in immediately because they considered the situation urgent. There have been times when I have had to wait, someone else's situation was obviously more urgent. I have had to go to an emergency vet on occasion and was told to wait. When it is an emergency, I don't expect to have to wait. I expect a triage and each situation assisted. i don't mind waiting when another pets needs are greater than mine. But in an emergency, I expect to be seen fast. Para Hills treats every situation individually. They are amazing. I wouldn't go anywhere else.
Negative experience: Rang to make enquiries about getting my birds wings clipped. Explained what the appt was for. On the day Waited over 25 mins to be told they wouldn't do it and then charged for a consultation. Could have said no over the phone and saved me $65
Fantastic experience: One of the few vets in my area that sees poultry. I took my sick chicken here and was impressed with the level of care that they provided her.
Fantastic experience: Let's just say that the vets here are for your pets well-being and not your money. They will only do procedures if necessary. Thank you guys! I always highly recommend you
Fantastic experience: Everyone is always Friendly, They explain all Medications and procedures, They don’t mind My Miss Panda Bear barking at everyone that comes in she loves the liver treats
Fantastic experience: Nice place and people. Where I go for my pets so it's my preferred vet. Have a few rabbit savy vets too.
Fantastic experience: The unfortunate thing is both times ive had to go here was to put my sick and elderly fur babies down. They were very caring and helpful during both times and treated both my girls with love.
Fantastic experience: I have been going to Para Hills vet for over 25 years Dr Trudy and staff are great l have all kinds of fury,feathered and scaly friends and we would not go anywhere else.
Negative experience: Doesn't matter when you make appointment for, you always end up waiting with dogs barking and the staff never say anything. Waited nearly an hour once. Normally 30+min wait.There is a quiet corner but your still in the same room as other load animals. Makes for a stressful visit to the vets even more stressful for your animals & you.
Negative experience: The only way I could give review was to touch a star. No stars from me. Rang up to inform them that I had very sick feral cat. Told to contact rspca. Who then informed me that any vet has a duty of care no matter what. Para Hills Vets would not except this sick cat. Shame on you.
Fantastic experience: What a wonderful clinic. I wish there were more stars to give them. Kind and caring and so lovely with the patients. Extremely good vets and nurses. 100% trustworthy clinic.
Fantastic experience: Amazing caring staff. Our fur baby loves visiting them.
Fantastic experience: Incredibly compassionate and caring people. They were wonderful when my dog passed away, so kind and loving
Fantastic experience: Receptionist is lovely, Vets are great and very caring. Our cats love them, they always try their very best to accommodate you in an emergency. Can absolutely recommend them.
Positive experience: Addit: unfortunately the clinic is not open 8am on Saturdays per their website so I'll have to find another vet that has that time. It's a shame to end the association my dogs have had here but maybe a good time to find somewhere closer to home and a bit more affordable. I've been bringing my 2 small dogs to PHVC the past 6 years. The staff have been lovely, my 2nd chihuahua loved attending puppy preschool.
Fantastic experience: Every single staff member at Para Hills Vet are so caring, kind and helpful. Our two fur babies always feel so loved and I know they’re always in the best hands, particularly with Dr Monique Huffa. She is so knowledgeable, such a beautiful soul and helps puts our mind at ease whenever we’re emotional or stressed about our babies. Everything is well priced, and Dr Monique will always do her best to avoid surgery if possible unless it’s absolutely necessary. We know our two dogs are in the best care when they’re with her, they love her so much and my partner and I are so grateful to have found such an amazing clinic and vet to trust, and to help us whenever we need. Thank you Para Hills Vet and Dr Monique Huffa ❤️
Fantastic experience: Easy to get to, very caring & informative with care for my dog. Reasonable cost.
Fantastic experience: Very compassionate. Had to get my pet PTS, they have a separate room to enter/exit for this purpose. More dignified at this time. Staff very supportive and understanding.
Fantastic experience: It's the best vet ever. Staff are so friendly and nice to pets. I have an aggressive cat. Anywhere else we took her, she was tortured. All the vets are so nice and understanding and know how to deal with aggressive animals.
Fantastic experience: Dr jo is the vet that is looking after my dog hamish who is 15 yesrs old. She is great with him. And staff loves him too. Really great service. Charlie.
Fantastic experience: We have been here with our new rabbits a few times now and both vets we have seen as well as all the staff have been fantastic. Friendly, knowledgeable, and you can tell they have the best interests of the animals they care for at heart. Thank you!
Fantastic experience: Have been bringing our fur/feather family to PH Vets since it opened 50 odd years ago. Today we farewelled our beloved 16yo cat Holly. Always treated with care & compassion by Dr Trudy & her team. Wouldn't go anywhere else for our pets care.
Fantastic experience: I have been going to the Para Hills Vet clinic for as long as I can remember. Many many years. They are always professional and very caring to all the pets that go to the clinic. They treat the pets as if they are their own. I will continue to go their as long as I have pets. Jean
Fantastic experience: Highly recommended.freindly helpful staff..treats my dogs like humans...very professional ...exceptional service. all the team there go above and beyond to help ..
Fantastic experience: Very kind and compassionate people work there! I was happy with the service I received
Negative experience: If they make an error and don't record a booking in their system, they will not apologise or ensure that you're seen. Instead, what they will do is judge you like you're the one that made a mistake and turn you away. @Management - I called on the 9th of February at 9:57am to change an appointment. The person who answered confirmed that the appointment has been changed. On the day of the appointment they had no record of either my original or the changed appointment. Either your staff are incompetent or your systems need serious upgrading.
Hi Lee, I would like to discuss this with you further, as we do have an entirely new computer system as of November last year, and I am wanting to please know of problems. We always try and see people when we can, and I can only speculate that the staff had had emergencies on the day. Please call the clinic and ask to speak to me and I will do my best to try and work this out. Regards, Trudy Seidel.
Fantastic experience: I won't take my beautiful girls anywhere else. These guys are freakin amazing. They actually care about your pets, dont want them in pain and they take such good care. If I get more animals this will be there vet. Nothing but good things to say about this place. I love them so much. Thank you so much guys for being so amazing and loving to all that come to see you.
Fantastic experience: I think we’ve seen every vet here with our various pets (dog, cats and bunny and the random injured native bird). Every single one has been kind and knowledgeable. Quotes and details on treatments are always given, options for treatments too. I never feel pushed into making a decision. If a treatment is quoted for but ends up not being needed, it’s not done (this has not been my experience with other vets we have used). The admin staff and nurses are lovely and have always fit our pets in when it’s an emergency. I have even heard them on the phone to others, going above and beyond to help get their pets in to see a vet also. I never feel rushed, I always feel listened to and our wishes and concerns are always considered. I feel very lucky to have a vet clinic close by with not just one vet, but 4-5 kind, experienced, caring vets and support staff who are equally as kind, experienced and caring. If I could give them 10 stars ⭐️ I would!
Fantastic experience: I love this vet! They're always so friendly, they got to know our names/our cat, and they take their time with our nervous cat. It's a wonderfully friendly team!
Fantastic experience: We've had problems with our dogs paw and it's been getting expensive with the visits. The vets have been looking out for us, not charging us for a few things here and there and making it a better experience. Easy to get into at times too.
Fantastic experience: We have had a great experience here with our puppy over the last 8 months. Attentive and thorough vets who obviously love the animals.
Fantastic experience: Great people and they have vet pay, but there system at the front counter sucks takes way to long just to buy a box of food for my cats its silly and i hate it every time i stand there for 10 min whilst people with pets and real problems wait behind me its pathetic in this time and agethat its like that something should be done ASAP!
Fantastic experience: Yesterday my mum & I visited the Para Hills vet clinic. We were in a panic, getting turned away from every vet, telling us to wait 6+ hours for an appointment time, Para Hills got us in ASAP and saw our little man. He was diagnosed quickly with not much time left. The vet's knowledge and compassion made this hard experience, a nice memory for us. Thank you to all staff, from the vet ast to the receptionist, you showed us respect, and respect for our dog, Rocky, in his last moments. Couldn't rate this place higher.
Fantastic experience: They looked after my Miley so well. The nurse had such a gentle touch and the wee girls healed well. Top notch communication. I was an emotional wreck after the dog fight, and they saw my right away and put me at ease. Thank you Parahill vet nurse legend, so much appreciation
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